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“Great experience! Was greeted warmly and Michelle was fantastic! Very knowledgeable and answered all questions we had. Very nice experience with our first time using a unit. Definitely recommend!”
“Mrs Carla is always helpful. Gives exemplary customer service. And she is a one man show running everything like a 1 AM paper. Hanger opening new account. Talking to people helping them in and out of the building. Checking to see how she can assist! So thankful for good old fashioned customer service she is a Gem! Thank you for a GREAT EMPLOYEE!!”
“Sept 2024 - We are first time customers of Extra Space in Abingdon, MD.
My experience from my first call to visiting the site, and calls thereafter have been excellent!!! Shelly and Derick have been nothing but very kind, knowledgeable and very accommodating for the storage of our cargo trailer. Rating them a 10 for customer service! We are so happy we found Extra Space!! Thank you -”
“I’m going thru a life changing situation … I needed to get some EXTRA HELP lol with my EXTRA SPACE STORAGE UNIT the staff was easy to get along with Mr.rob is always easy to deal with I no he will be there early or late he will be there to help … the previous manager had to leave that is life but I met Sarah I told her what was my situation she listened and she told me a plan that could help me and in the same sentence how to continue to be a part of this family… let’s get this correct there are lots of places you can store you valuables at even cheaper but are they as friendly, are they as clean do they care if you need real help from them other than pay your bill do you feel safe when your inside the storage facility off hours meaning do you trust that your stuff will be here the way you left it?????? Most importantly do you have visitors that visit yet they don’t pay to be here aka rodents etc this place the staff excellent great job guys SARAH & ROB”
“Awesome, the gentleman who helped me was very nice and went out of his way to make sure I was taken care of. I don't know his name but just because I want to make sure he gets credit for this review he was Asian and middle aged.”
“The public storage at Newport Place in Forest Hill. It’s the finest storage facility I’ve ever used beginning and ending with Irene, friendly demeanor, and excellent service.. I could not be any happier….”
“The manager, Andrew is very helpful and has always been willing to work with me regarding my two storage units. He is responsive if there are any concerns and I have been delighted with the customer service he has provided.”
“I received outstanding customer service from Ms. Tonia. I came in feeling very overwhelmed and she took time out just for me. She walked me through each step. I left feeling much better than I came in. Thank you so much Ms. Tonia”
“I came in today to rent a storage unit.Jonathan was so helpful and very patient with showing me the different sizes of the units to make sure my items would fit. Definitely a 5star service and the facility is very clean”
“Well I am going to be honest about this and to start off it was a great place for my storage needs and the price was reasonable however the intial price went up to a point now that I refuse to pay the $300 a month for a 10 × 15 unit but other than that if you want to pay that much a month to STORE your items... it's a good spot.”
“We’ve stored some of our valuables here for years and have had a really great experience. The grounds are always clean and the staff is always polite and very helpful when we’re in need of assistance. We would happily recommend this storage location for anyone in the area looking for a place to store their items. Great experience overall!”
“I got a storage locker here. The process was quick easy and the locker was sold at an affordable rate. Staff was friendly and the facilities were well maintained.”
“I've been dealing with Mike on and off since 1994. The premises are always clean. Mike is always a pleasure to deal with. And the prices are hard to beat. I've always been happy with this facility.”
“Several months ago I downsized and switched units and the staff allowed me several days to accomplish my move. Very supportive staff made the switch seamless. Thanks for all the support.”
“Easy process to reserve a unit and get started. Friendly people to deal with that Actually respond In Person and help with everything getting you access to the facility. Units are clean and secure and fair priced.”
“I had no issues with the Joppa location, it was clean, dry and no mice problems. The staff was friendly during my April check in and no issues when I moved everything into the new house in September. Easy online payment options made it nice”
“Ms Debbie was awesome from the time I arrived and inquired of storage availability and throughout my move in. Her positive welcome, warm ans caring spirit, exceptional customer service, experience in the product and more made my transaction and transition phenomenal.”
“Great storage facility with the most affordable prices you can find. Shadia was very friendly, extremely helpful and always available to walk you through the process. Will definitely recommend 3D Self Storage.”
“I rented a U-Haul trailer from here after my reservation was canceled by another location. The staff here were very friendly to deal with and super informative. The property ,grounds and office is very clean . Well run location. Thank for your help!”
“First time renter and very satisfied!! Phoenix was so sweet, helpful and accommodating. We set up online then stopped by. Clean, climate controlled and easy access up till 10pm! And hand trucks! I felt they really appreciated my business!”
“This is very nice storage facility, wonderful staff, great prices, well secure. Thanks for recommending me to this public storage unit facility tiara Pickens you're the best !!.”
“Called them set up everything over the phone quick easy process and very knowledgeable person I dealt with. The unit was clean the place is well kept and the price is reasonable. Good job Storage King.”
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“The storage facility was very clean, well-organized and well-lit. Mike was very helpful and accommodating. He offered a great recommendation for a moving company. I highly recommend this facility to anyone who needs storage!”