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“My mother and I have been working with Sonia Carreras for years. Sonia has always been super professional, highly efficient, caring, and extremely personable. What a great asset for Shore United!
Also, we are always greeted warmly by other staff at the Owings Mills location.
Thank you!”
“I had Jonathan store my TR6 for a few weeks as I was waiting for Reliable carriers to pick the car up and deliver it to our new home in SC. The transaction could not have gone smoother. He took away the headaches of scheduling, worrying, and working with shippers who have trouble committing to a specific pickup date. I would highly recommend Collectors Car Corral for anyone needing long or short-term storage as well as all the other services they provide. Robert Rudolphi”
“The entire staff was super friendly and helpful, in particular Mary E. and Stacey J. were wonderful to work with. We came with a bit of a time crunch, and they worked diligently to not only meet our needs but also our time crunch. I highly recommend the Westminster branch of First Financial!”
9AM - 5PM
60 Painters Mill Rd, Owings Mills
Banks
“Ty’J very professional, courtesy, and my process was very swiftly! This isn’t my first experience with her. Every concern I have she’s always been there to support. Thank you”
“My experience at the branch is always consistent, just an overall great experience. On my last visit Jordan was so welcoming and informative, & went above and beyond.”
“As soon as I walked into this bank, I was greeted with such positivity . The people who work here are so kind. Kaitlyn was absolutely the most amazing help. She had answers to all my questions and was able to help me quickly and had answers to all of my questions. She deserves a raise!”
“I go to the drive up ATM 99% of the time. Today was a reminder why going inside is worth the time. Joanne was an absolute pleasure to speak with. Her and her colleague were genuine service with a smile. Thanks to both of them for working together to find the various denominations I needed for Christmas gifts. Btw...a reminder to wear your pj's inside out...right Joanne ;)”
“Tower FCU recently helped me in a situation where there was an attempt to scam me. I never thought I would be vulnerable but technology today allows hackers to do anything. This hacker appeared to be calling from Tower. When I went to a branch they helped me resolve the matter and gave me some pointers to avoid fraud. They have great customer service.”
“Been banking at this branch for more than 10 years. Great managers, tellers since day one to this day - Marquita, Iqra etc. excellent. Always willing to go beyond duty and provide solutions. Highly recommend this branch.”
“I’ve worked with Justin for over three years. He initially helped me with the commercial loan application process and has continued to assist me with deposits, withdrawals, and any questions about my accounts. He is always prompt, knowledgeable, and informative. I highly recommend banking with Justin—10/10!”
“Stephanie and Autumn are THE BEST! Stephanie is so knowledgable and helpful, and Autumn is the sweetest. They are there for you no matter what you need - new account, new debit card, whatever. I had a charge come through that I forgot about, totally panicked, and called them. Stephanie helped me identify the charge, and even thought I felt a little embarrassed for forgetting she didn't make me feel like I was a bother at all. If you want a bank that cares, this is the place to go.”
“Super helpful to me and my family.
Lowered rates on vehicle loans.
Made it easy to open accounts
Always a pleasure to go into the Westminster branch.”
“One of my friends has informed me that the service he received at the Reisterstown location was an excellent experience…He says Ms Janae Coombs was very helpful and attentive to his needs. Would give more stars if it were possible. Thanks again Ms Janae for outstanding service!!!”
“I've been a customer with Farmers & Merchants since moving to Carroll County 25 years ago. Friendly & efficient customer service & the best mortgage rates in the area.”
“I have been with M&T Bank for many years and will be for many more. I love the convenience of the lobby, drive thru banking and the ease of scheduling an appointment.
In June, I worked with Deatra Smith to resolve a banking issue and she worked with me until it was done. She is very knowledgeable and took the necessary steps to get me results. She followed up throughout the entire process.
Thank you again Ms. Smith.”
9AM - 5PM
1332 Londontown Blvd #203, Eldersburg
Banks
“I had the privilege of working with one of the most proficient mortgage teams in my experience. The team's comprehensive understanding of the loan process is truly remarkable. I applied for a VA loan, and the team guided me meticulously through each step of the process. They demonstrated a strong sense of empathy towards my unique circumstances, which were quite challenging. Larry, Jennifer, and Tracy consistently exceeded expectations to ensure a smooth transition to closing. I wholeheartedly recommend this mortgage company and intend to engage their services for any future housing needs.”
9AM - 5PM
401 Englar Rd, Westminster
Banks
“Tracy & Daryl were so kind, patient, understanding, compassionate and helpful. Tracy goes above and beyond for her customers. Couldn't have asked for better service. It was like talking to a great friend.”
9AM - 5PM
9906 Reisterstown Rd, Owings Mills
Banks
“Customer service is top notch. I was having issues with my atm card and I simply went inside and the teller greeted me and to care of my needs quickly and efficiently.”
9AM - 5PM
1200 N Main St, Hampstead
Banks
“I have had M&T bank for 20 years,It depends on the teller you get some need to get training on how to deal with people,but the new manager is so nice and is always a great person to deal with and help with a problem,I think tellers get sent there from Baltimore branches and don't have any idea what customer servise is.”
“I was dealing with a fraudulent purchase and extremely frustrated when I arrived at the bank until I met the specialist Rachel G. She was AMAZING! So incredibly helpful and delightful to work with. She solved everything with ease and made me comfortable. I highly recommend working with her. She actually turned an awful day into a great one. Thank you Rachel!!”
“This is by far my favorite bank! I really can’t say enough about how great they are. I’ve been with them for quite a few years now and everyone has been/ is always so pleasant and helpful. Recently, I made an appointment to purchase a CD during a promotion they had on them, but the promotion expired the day before my appointment. Lenorre helped me and she is just wonderful! She noticed I made the appointment during the promotion and although it had expired, she was able to give me the CD at the promotional rate, which I thought was very kind. Other places I’ve banked with would never. Highly recommend!!”
“Had good service, nice clean helpful staff. Parking lot was full, including much needed handicapped space but there were only about 6 people in the bank at this time. Where did all the people go? Wheelchair entrance needed.”
9AM - 3PM
8530 Liberty Rd, Randallstown
Banks
9AM - 5PM
1300 Liberty Rd, Eldersburg
Banks
“I had a problem with a blocked payment to AliExpress. I called Eldersburg branch. Sharon answered. Found out it wasn't on their end. She was polite and pleasant, as she got back to me in a timely manner.”
“I'm a legacy customer of present and past mergers...35 yrs so far. I hate business related heartburn caused by things like banks. But, Truist and their past names have kept me a loyal personal banking client. NICE!!
MY ISSUE: I, like everyone on the planet gets multiple daily email and text hacks, spam, spoofs, phishing, etc. So recently Truist's algorithms suspected an attempt to fraud my account. I applaud them, BUT the way I was notified was a Text that identified them as Truist and the recent transaction. The Text wanted me to acknowledge with a YES if the transaction was legitimate, but when I replied YES, it informed me the message was going to be sent to a random 6-digit Text recipient, like commercials for energy pills, supplements, etc ("Text xxxxxx to receive your free trial supply of junk"). Truist's message was no different, as weirdly similar to the daily scans asking for responses or clicking mystery links, etc. So I didn't, and my card was later Blocked. My App page didn't not show any card issues, so I felt I did a wise thing. Their phone number method didn't recognize me. Eventually I had to drive to a branch to get a real life human to address it. The 6-digit text address was indeed legitimate. MY ISSUE: WHY IN THIS WORLD OF ATTEMPTS TO PHISH AND FRAUD WOULD A BANK OF ALL PLACES ELECTRONICALLY SEND IMPORTANT INFO IN SIMILAR MANNER AS THE SCAMMERS!!!! Treat your clients like they are not up with all your efficiency A.I. tech and changes. I didn't like heartburn!!”
“Wasn't there for banking. My friend had a car accident on the street in front of the building and they had their dog in the car with them. The bank manager came out and was very nice and helpful. Let the dog come inside. --my point is there are decent human beings who work here. I can only imagine what their customer service is like with their actual bank products.”
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“Convenient location when traveling South of Carroll County. This station usually has competitive prices for fuel and a separate island for larger rigs. Also has two entrances and exits -> one on 140 and the other on Old Westminster Pike. The convenience store aspect of this location is just average. Much nicer stores close by with a greater variety however they will have most of what you want for snacks or drinks. They are open 24 hours.”