AutoZone in Frederick, MD is one of the nation's leading retailers of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the great customer service they receive at this location. Employees, such as Joan, Daniel, and a helpful older gentleman, are described as knowledgeable, patient, and going the extra mile to assist customers, even calling other stores to find the right parts. Customers appreciate the staff's ability to locate hard-to-find items and provide valuable advice. Overall, AutoZone in Frederick, MD is known for its excellent service, helpful staff, and ability to meet the automotive needs of its customers.
Willard at Frederick store was exceptionally good! He suggested the right part. He came out and helped me with installing wipers in bad weather. Employees like him are company’s assets.
January 2025
Great service is always provided here. I have been here 3 times, and every time I come in the store, I am greeted and always asked how they can help me. Thank you for your great customer service.
January 2025
mr Willard helped me get a new battery and helped me to install it. so grateful for his service today.
