FedEx Office Print & Ship Center in Frederick, MD offers a comprehensive range of services tailored for small businesses and individual customers. The store provides printing, copying, digital printing, signs and graphics, and online document uploads for easy pick-up or delivery. Shipping services include FedEx shipping options, with staff particularly praised for their kindness, professionalism, and willingness to help. Customers often highlight the exceptional customer service, with staff members like Erik going above and beyond to assist with tasks such as faxing, loading heavy boxes, and resolving shipping issues, often staying past closing time to ensure customer needs are met. The store's location is convenient, and the staff is regarded as friendly and knowledgeable, making the overall experience pleasant and efficient. Beyond shipping and printing, services like passport photos, online notary, lamination, binding, internet access, and computer rental are available. Customers appreciate the helpfulness and patience of the team, especially when dealing with phone-based or complicated tasks. Overall, FedEx Office in Frederick is viewed as a reliable, customer-focused location with a welcoming atmosphere, making it a preferred choice for shipping and printing needs.
This place is top notch and a good group of people working there. They went above and beyond to get a very large and heavy package sent back at a fair price.
June 2025
Erik really made sure I had a pleasant experience shipping my package. He was very knowledgeable, and told me everything I needed to know in a timely manner. Erik is the reason why I will continue to come to this location
December 2024
Excellent customer service. It’s not too crowded.