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“These guys always take care of me. I have shipped dozens of high stakes items to emergencies, world leaders, educational conferences, and myself in dozens of countries. They never let me down. Very grateful for patient, kind staff. Good manager, attentive. Cost appropriate. Resources moderate to above average. I've shipped 10+ at one time, and 80+lbs on occasions. Always dependable.”
“I had such a great experience at The UPS Store! From the moment I walked in, the staff was incredibly friendly and easy to talk to. They took the time to answer all my questions without making me feel rushed, which I truly appreciated.
I needed help figuring out packaging options, and they clearly explained the different box sizes and prices so I could choose what worked best for me. Everything felt transparent and straightforward, no pressure, just helpful guidance.
It’s rare to find customer service that feels both professional and genuinely kind. I’ll definitely be coming back for my shipping needs. Highly recommend this location if you’re looking for efficient service with a friendly touch!”
“Though it is a very small store, it does have everything you need to ship packages and it is in such a convenient location. It is sometimes very crowded and there seems to be a lot of lazy people parking in the fire lane but otherwise this little store is great for mailing out packages, making copies or returning Amazon items. They are always helpful and very quick.”
“I recently went to this UPS store in Urbana, Frederick MD. I wanted to return something but I had an issue with printing the return label. The young lady, Esther, who was at the counter, guided me through the steps to download a QR code on my cell phone. She just scanned it and completed the return in minutes! Excellent service! Esther is great!”
“Postal Place is awesome! The staff is very friendly and go to every length to help you as a customer. I had to ship four boxes of smaller boxes and they had someone come in on a Sunday — the day they are closed — to conduct the transaction for me. Now that’s going above and beyond the call of duty. Postal Place has earned my business and loyalty. I encourage people in Frederick and Urbana to try them.”
“Oh, wow. I came in with a huge load of groceries like five minutes before closing. The one guy working was willing to take what I wanted to ship despite the size of the package and the fact that he was only a few minutes away from shutting down, and he was clearly exhausted, kind of ill, and somehow, *somehow*, still managed to be patient, understanding, and most importantly stuck to hygiene procedures despite it all. He put up with a lot for one shmuck's package sending a lot of groceries to somebody struggling to keep herself fed. Hasan is a bad a** of the post COVID era. He has my respect. And given how grateful I am and the person I'm sending food to while she's struggling to feed herself, I'm not stretching the truth right now.”
“Had a very nice experience at the 7th street Staples last Sunday the 23rd. Shout out to the associates that waited on me at the customer service desk. Excellent customer service skills. Thanks guys. It did not go unnoticed.”
“Great customer service, very polite and helpful! Need reworking, fulfillment and or storage Cannon Hill Logistics I highly recommend. Staff knowledgeable, and very experienced. The team has over 20 plus years of experience here at Cannon Hill and we are super excited to partner up with them.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I had such a great experience at FedEx thanks to Erik, who helped me print several documents. He was incredibly supportive, patient, and genuinely eager to help every step of the way. He made sure everything came out perfectly and turned what could have been a stressful task into a smooth, easy process. Really appreciate his kindness and professionalism—outstanding customer service!”