Hollister Co. offers a friendly shopping experience with helpful staff who go above and beyond to assist customers. Customers appreciate finding items they need, along with some extra surprises. The store manager is praised for her warm greeting and personalized service, remembering previous visits and suggesting suitable clothes. Employees like Taylor provide excellent assistance, helping with size issues and engaging in friendly conversations. Many customers leave satisfied, often with more than they expected, enjoying an overall positive and welcoming environment. The store is known for its great customer service and pleasant shopping atmosphere.
Frustrating experience. Would not allow me to purchase off mannequin despite being only color & size left. never been at a retail store with this policy. Unhelpful staff.
January 2026
Always friendly , cant beat their deals . When youre a mom of teens this is the place to go for clothes !
May 2025
They had the items I was looking for and I even found a little something extra I didn’t even know I needed. The girls that helped me out were very friendly.
