“Customer since early 2000's with PNC and no complaints. I very rarely use the branch now as you can do most things in the app or ATM, but when I do the staff have always been friendly.”
“Had to go in to reset a pin on a brand new card and couldn’t do it over the phone, John helped me and it was easy peasy. Thank you for making this smooth for me. Much appreciated! Will come back to this location if I need anything in person. 🙌”
“I have banked with PNC for about 30 years, back before they bought out Fredericktown Bank. I used to bank at the branch on Rosemont Ave and they had great service. Unfortunately PNC sold that branch and it is now a Starbucks :( I have tried several other branches in Frederick and they have had poor service. I finally tried the 9 Monocacy Blvd, Frederick branch. The manager Uzoma Hemuka and the others working there were amazing. They made it a pleasure to visit the bank. Other branches should take lessons from these people. Job well done.”