Lowe's Home Improvement is a go-to destination for all your home improvement needs in the Frederick, MD area. The local store offers a wide variety of products, from gardening supplies to new appliances and paint colors, as well as patio furniture. Customers have had mixed experiences with the customer service, with some reporting helpful assistance, while others found it lacking. The store's layout could also use some improvement, as customers have noted difficulty finding certain items. However, the store is generally clean and well-stocked, making it a reliable choice for home projects. Lowe's is continuously working to address customer feedback, such as relocating a food truck and adjusting the volume of music to improve the overall shopping experience. Overall, Lowe's Home Improvement in Frederick, MD is a solid option for your home improvement needs.
In store inventory has diminished in recent years. So much has to be ordered online, which doesn't work well when you have odd projects and need to compare different options.
December 2024
I went there for a door catch. The Man in the door section said that they do not have it there. I knew that they did. So I looked around and found exactly what I was looking for and exactly what the Man said that they didn't have!
November 2024
Customer service sucked !! I was at the store several times, and each time, I found what I needed on my own. One time tgere the ayiung lady helped me. That's was the one-time and only time. If that store was close to.my house, i wouldn't visit it ever
