399 Pine Avenue, Frederick MD 21701
“This is a friendly shop with great service. They have virtually everything you need for compressed air, gas, welding, biotech needs. The loading doc has ample space and you don't have to have account bonuses this store, anyone can purchase with cash or credit card. It's a bit industrial looking but don't let that intimate you. Also, the entrance is sort of on the back side of the building complex.”
8006 Reichs Ford Road, Frederick MD 21704
1003 West Patrick Street Unit A, Frederick MD 21702
“Staff is always helpful, returns/ exchanges are easy, and as a full time mechanic in the area, the location is extremely convenient especially when i need a tool in a pinch.”
7311 Grove Road Ste T, Frederick MD 21704
“Robert and Matt were extremely helpful and provided great recommendations to get exactly what we needed. They had all the supplies as well, so we didn’t need to stop anywhere else”
5517 Urbana Pike, Frederick MD 21704
“Whether it’s car detailing supplies,a propane tank exchange, or lightbulbs, this location always has some of the best prices and always has some of the best customer service. The people in the stores know what they are talking about and know where to find anything you need. I have had to return a couple things for various reasons but anytime I have their return process has always been short and quick.”
7850 Wormans Mill Rd, Frederick MD 21701
“Edit: They had the food truck move to the front sidewalk, which opened the close parking spaces back up, and also turned off the blaring music. Thank you for listening to customer feedback They've got a food truck in front taking up the main front parking spaces. Very poor planning, also blaring horrible music with a loud smelly diesel engine.. perhaps plan this scenario better? Very clearly not the match anyone was looking for”
5611 Buckeystown Pike, Frederick MD 21704
“Went in for a return and new purchase. The customer service desk was expedient and amicable! We used the phone app to locate our product and it was exactly where it was supposed to be. Store was clean and had wide enough aisles for me in my electric wheelchair.”
5517 Urbana Pike, Frederick MD 21704
“The return department at Home Depot is outstanding. I dealt with the lady named Patty and she did everything that was necessary to get my return taken care of. I did not have a box nor did I have a receipt. She helped me look it up and get it taken care of the manager Alexis is also great.”
51 McCain Dr, Frederick MD 21702
“I rented a pump, for like 20 min, as I got a call on the drive home to return it to Home Depot. BG, the rental counter guy, that helped me check it out was on the phone when I came back, so I returned it to another associate. The next day, wo me asking, HD refunded me my $75! I appreciate that someone noticed my 20 min rental and did something about it! I should note, BG was smooth as silk: He was 100% efficient, and I had the pump and hose in my hands out the door super quick, oh, and he answered my questions about deposits, debit cards and hose included... I'll return now for the trench rental for sure.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
Read the post
