“With The new mgt , Manger asst mgr , And staff Now Is getting on point ,,Old mgt left a local scar . However I seen as a whole customer service ,Products in stock ! Hope that upper mgt ( Tn) District mgt , Act understands its hard to when locals back . How ever the new mgt again and Staff have made a massive change for the best ! Big E”
“Edit: They had the food truck move to the front sidewalk, which opened the close parking spaces back up, and also turned off the blaring music. Thank you for listening to customer feedback
They've got a food truck in front taking up the main front parking spaces. Very poor planning, also blaring horrible music with a loud smelly diesel engine.. perhaps plan this scenario better? Very clearly not the match anyone was looking for”
“Went in for a return and new purchase. The customer service desk was expedient and amicable! We used the phone app to locate our product and it was exactly where it was supposed to be. Store was clean and had wide enough aisles for me in my electric wheelchair.”
“The return department at Home Depot is outstanding. I dealt with the lady named Patty and she did everything that was necessary to get my return taken care of. I did not have a box nor did I have a receipt. She helped me look it up and get it taken care of the manager Alexis is also great.”
“I rented a pump, for like 20 min, as I got a call on the drive home to return it to Home Depot. BG, the rental counter guy, that helped me check it out was on the phone when I came back, so I returned it to another associate. The next day, wo me asking, HD refunded me my $75! I appreciate that someone noticed my 20 min rental and did something about it! I should note, BG was smooth as silk: He was 100% efficient, and I had the pump and hose in my hands out the door super quick, oh, and he answered my questions about deposits, debit cards and hose included... I'll return now for the trench rental for sure.”
“I feel compelled to leave this review because yesterday I had one of the best customer service experiences of my life. I went to the store, looking for a specific type of medication for one of our sick chickens. When I entered, I asked a young man named Noel for help. He was one of the most friendly and helpful people I have ever met. This young man takes great pride in his work and is very friendly and eager to help. He truly made me feel like I was valued and welcomed as a customer. He truly wanted to do his best to help me, which he definitely did. He knew exactly where the medication was. I spent close to 20 years in the service industry before starting my own service company over 10 years ago. People like Noel are very hard to come by. Anytime we need anything for our house or our animals, I will be sure to return to this location.”