PODS Moving & Storage provides portable moving and storage containers with contactless delivery and pick-up across North America. Reviews indicate the overall experience can be positive, with one customer noting everything was positive, from phone conversations to delivery, and calling the delivery process amazing. However, customer service representatives by telephone were also described as rude and unhelpful. Multiple reviews specifically highlight exceptional service from a driver, praising his exemplary and professional customer service. He is noted for being extremely professional, courteous, kind, and attentive, with exceptional interpersonal skills. Customers report he was truly skilled, helpful, and went above and beyond, demonstrating excellent and flawless handling of the equipment. His careful maneuvering and consideration for property and customer access were appreciated, leading to five-star ratings for his service.
Adrian Chua and Jasmine Dupont are excellent PODS associates. Adrian was able to set the pod up on our driveway effortlessly even when our deck made it a bit more difficult. Adrian was there for drop off and pick up and had great customer service and seemed to really know what he was doing! Thanks again Adrian and Jasmine!
May 2026
We had the fourth of four PODs removed today. The driver, Adrian, was the same gentleman who delivered the first two full PODs. He is a true professional, very conscientious and respectful. Adrian called about an hour before arrival. He did a terrific job managing the equipment on both ends. Highly recommend!
April 2026
Vincent was absolutely wonderful with his customer service. He was kind, compassionate and timely. Timely. Couldn't ask for a better care.
