Staples in Frederick, MD provides a wide range of services and products to support the needs of small businesses, remote workers, parents, teachers, and students. With a focus on the community, the store offers innovative printing, shipping, technology, travel, and recycling services, as well as essential products and inspiration for the new ways of working and learning. Customers consistently praise the exceptional customer service at Staples. Employees like Jahlion, Justine, Rob, and Wanda have been described as amazingly helpful, informative, kind, and willing to go the extra mile to ensure customer satisfaction. The store is known for its pleasant and efficient service, even in challenging situations. While the majority of experiences are positive, one customer did encounter a high-pressure sales tactic from a technician, which led to a less than ideal interaction. However, this appears to be an isolated incident, as Staples is widely recognized for its commitment to providing a welcoming and supportive environment for its diverse customer base.
Austin was SO kind and helpful in the printing department. We were in and out quickly too!
November 2025
Had a very nice experience at the 7th street Staples last Sunday the 23rd. Shout out to the associates that waited on me at the customer service desk. Excellent customer service skills. Thanks guys. It did not go unnoticed.
November 2025
Staples has a good selection of office products at reasonable prices. I have been a customer for a long time. They provide a valuable public service.
