Staples in Frederick, MD provides a wide range of services and products to support the needs of small businesses, remote workers, parents, teachers, and students. With a focus on the community, the store offers innovative printing, shipping, technology, travel, and recycling services, as well as essential products and inspiration for the new ways of working and learning. Customers consistently praise the exceptional customer service at Staples. Employees like Jahlion, Justine, Rob, and Wanda have been described as amazingly helpful, informative, kind, and willing to go the extra mile to ensure customer satisfaction. The store is known for its pleasant and efficient service, even in challenging situations. While the majority of experiences are positive, one customer did encounter a high-pressure sales tactic from a technician, which led to a less than ideal interaction. However, this appears to be an isolated incident, as Staples is widely recognized for its commitment to providing a welcoming and supportive environment for its diverse customer base.
Extremely unhelpful. Couldn’t enlarge printouts of jpgs? Made it evident they didn’t care enough to try.
June 2024
My go to brick and motor office supply and print shop.
June 2024
The sales associate looked in the back of the store to find the one and only Apple Watch charger. It was my lucky day, he said. They sell out all the time.
