Fleet Feet Gaithersburg is a store dedicated to helping the DMV get on its feet, offering a welcoming environment for runners, walkers, and fitness enthusiasts of all abilities. The expert staff provides unparalleled service and support, with personnel described as lovely, kind, patient, thorough, and concerned. They are knowledgeable and go above and beyond, even researching online to find the right shoe replacements. The store uses foot scans to assist in figuring out the best type of sneaker for each customer, a process many find really cool and helpful. Customers report great experiences, noting that what can be an ordeal becomes fun. The store is considered absolutely worth a long drive, with many planning to always return for their activewear shoes. Fleet Feet Gaithersburg is committed to enhancing the local running and walking community through educational resources and training opportunities.
Kate was awesome to work with and she was knowledgeable. Since I’m looking to get back into running, she offered varying solutions and addressed any concerns by suggesting different shoes. Overall, it was a great experience and I will return for my next pair.
August 2025
Great service . . . I was replacing a pair of shoes from a brand Fleet Feet Doesn't carry. The salesperson went above and beyond including research online to figure out the specifics of my old shoe so she could recommend a good replacement. It worked and I'm very happy with what I bought.
August 2025
I wish I'd found this store earlier. It's a long drive from the DC line but absolutely worth it. The personnel were just lovely. Kind, patient, thorough, concerned. Shoe shopping can be an ordeal - especially with a new injury - but what I was dreading became fun.