Hertz Car Rental - Gaithersburg Doubletree Hle

Car Rental
Hours: Hertz Car Rental - Gaithersburg - Perry Parkway HLE offers a wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Located inside the Double Tree by Hilton, the Hertz team is known for their professionalism, friendliness, and helpful customer service. Many customers have praised the staff for being respectful and accommodating, even in challenging situations. While some reviews highlight excellent service and quick resolutions to issues, there are concerns about difficulty in reaching customer service and challenges with reservations. One customer noted that the location can be hard to find, which may add to the experience. Additionally, there have been complaints regarding wait times and communication difficulties, particularly when trying to reach management. Despite these mixed experiences, the general sentiment suggests that the staff at this Hertz branch strive to make the rental process pleasant, especially for repeat customers like travel nurses who appreciate the kindness and efficiency of the associates. Overall, while there are areas for improvement, the Hertz Car Rental - Gaithersburg team aims to provide a satisfactory rental experience.

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1. Gaithersburg, Maryland