U-Haul Moving & Storage of Gaithersburg offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The personnel at this location are praised for their hard work and excellent customer service, patiently explaining procedures and pointing out the right equipment. While the trucks may be a bit rough, they are clean and functional. The office assistant is very helpful, and the app is useful for after-hours drop-offs. The manager is always on top of things, making the experience great for clients. The location can be a bit tight and steep, but the staff is attentive and helpful, making the overall experience positive.
Every thing went great! People were polite, truck was very clean, and the truck ran great during my 200+ mile trip. Very happy!
December 2025
Everything was fantastic. From the ease of online reservations to pick up and drop off. Great customer service from the staff. Keep up the good work.
November 2025
John the manager was outstanding and follow up up with me by calling me first, I didn’t even have to hound him. I am vey impressed with this location, angel was also very helpful.
