The Verizon store at 2385 Brandermill Blvd in Gambrills provides an exceptional in-person wireless experience. Customers consistently report fantastic service and very pleasant, seamless, and enjoyable visits. The wireless sales consultants are described as the most helpful, patient, knowledgeable, friendly, personable, professional, kind, and proactive. They thoroughly explain everything, ensure customers understand their options, and are eager to answer every question. Staff are noted for going above and beyond, assisting with new phones like Apple iPhone and Samsung Galaxy models, Verizon plans, protective cases, accessories, and account issues. They help customers get the best deal possible and are not rushed or pressuring. Consultants receive high praise for being extremely knowledgeable with every aspect of the purchase and for providing the best customer service, with many customers highly recommending the location. The store offers help with upgrades, the latest promotions, and exclusive Verizon services.
What fantastic service at the Gambrills store! Dave was the most helpful person we’ve ever dealt with! So patient and knowledgeable! If you stop in, ask for Dave!
April 2025
My wife and I had a very pleasant experience when we bought our new phones in April 2025. Dimetric was extremely knowledgeable with every aspect of our purchase….from educating us about the new phones, to buying protective cases and additional power cables and chargers. Five stars plus!
June 2024
Mr. Dimetric is a wonderful asset to your company. He's extremely helpful with my processing for service.