Verizon's Cellular Sales store in Odenton, located at 1496 Annapolis Road, offers a remarkable wireless experience for customers. With a dedicated team of knowledgeable sales consultants, the store provides assistance with upgrading devices such as Apple iPhones, Samsung Galaxies, and Motorola edge+ models, along with managing Verizon plans. Customers appreciate the outstanding service and expertise of staff members, who are described as patient, professional, and genuinely caring. Reviews highlight specific employees for their exceptional service, noting their ability to answer questions thoroughly without upselling, and their respectful handling of challenging situations. Many customers report positive experiences, stating that the friendly and attentive staff ensures they leave satisfied with their purchases and service. This high level of customer care has contributed to long-term loyalty, with some customers indicating they have been with Verizon for over 20 years. Overall, the Odenton location stands out for its excellent customer service, product knowledge, and commitment to making every visit a great experience.
Marquise was very knowledgeable and helpful even though he wasn’t my initial sales rep. If I were getting a new Verizon plan, I would look for him.
January 2026
Mr. Jake Darling provided me A+ customer service. He greeted my husband and I the moment we walked into the store. He was very pleasant, and knowledgeable of his job. He is an outstanding and valuable employee with Verizon.
December 2025
Samip was excellent he went the extra mile to get us taken care of. Very kind and patient
