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“The service was very professional
and the time needed to correct the complex problems on my account was handled with outstanding customer service and
Expertise.”
“Fast, honest, and reliable service! They fixed my phone issue in a short time. The staff is very attentive, transparent, and you can truly feel their professionalism and quality of work. The prices are reasonable, and there’s also a wide variety of accessories. Definitely recommended!. Thank you Sean??”
“An overall great experience. James was so helpful and knowledgeable. His welcoming energy made it a smooth experience. The service was quick had my phone back in an hour for a broken screen.”
“Devon was very helpful and kind. His customer service was great and satisfactory. Definitely suggest him for any needs with AT&T or Verizon customers who want to switch.”
“Representative was very professional and presentable and had a great attitude and willing to help me and answered all my questions and explained questions throughly. The young lady that assisted me. Nathaly deserves a prom.”
“Big shout out to dhamel We came into the store initially unsatisfied this guy walked in and brought great energy and completed a cell and under five minutes when we were waiting before for over 30 minutes appreciate this guy attention to the customer”
“Merelyn and Miss Nerah was the best! They assisted me with all my needs and even told me about the home Internet that I will be looking into! Thanks for hiring great people !”
“This is by far the best Verizon store in the area! I’ve had quite a few visits for new phones, help with phones, etc. and they have been friendly and helpful each time. I was just in yesterday to replace a phone, upgrade a phone, and switch our account from a consumer line to a business line and Lexi was incredible throughout the process, even when we encountered a few hiccups with the system. Changing our account from consumer to business was quite the time consuming task but Lexi was extremely patient and explained the process thoroughly.”
“Fast service Listening to customer request and executing it perfectly every one in that AT&T. store was G went to the store several times trying to purchase a watch. They seem not to be available at anytime. Have to go online very inconvenient. Please stock.your store with the merchandise. You are.advertising.”
10:30AM - 9:30PM
1592 Annapolis Rd, Odenton
Mobile Phone Accessories
“Came here to get a vape a week ago, forgot to leave a review but the dude behind the counter was really cool and explained the pricing without up-selling me. Highly recommend this place.”
“Octavius was the most patient, courteous and knowledgeabpercy sales person. He helped me port my phone over from Cricket. This was an arduous process to say the least, but he kept me calm. This process took a few hours. I am so thankful for his care and assistance in this matter!”
“The staff was greatly helpful and I appreciate all the help that they provided. I had a brain injury 6 months ago and they were amazing. Brody was so helpful and made my experience awesome. So few people his age are actually helpful. I'm so greatful for his help.”
“Kyle was not only able to get me a great deal on an upgraded phone- but he also ensured i got the special offer on accessories. As a bonus to all that- he reviewed my phone bill and was able to drop it by about $50 a month. It was a very good customer experience- and i saved money.”
“I came in with my newborn and 1 year old when the store was very busy. The man working alone kept his cool and let customers know there may be a wait. Then they were able to get another employee to come in, Adrianna. She took care of my request for a new phone with ease, a smile, and a great personality. She engaged with my babies, was very personal, and grabbed a selection of cases/screen protectors for me to choose from while I chased my 1 year old around. She had everything done quickly and efficiently. Thank you!!”
“Was very pleased with this shop. The person who works the counter was very nice and knowledgeable. He quickly figured out the on/off button had fallen off my Samsung S10+ phone. He didn't have any in stock (he checked) and quickly ordered 1 for me. Once it arrived, he called me to let me know. When I arrived, he promptly fixed my phone 📱 and phone 📱 case.
The shop doesn't look very impressive and has limited parking (I would guess no more than 6 spaces) BUT, they do good work 👍 👏 at reasonable prices. I'd recommend them if you live in the Glen Burnie area.”
“Mr. Jake Darling provided me A+ customer service. He greeted my husband and I the moment we walked into the store. He was very pleasant, and knowledgeable of his job. He is an outstanding and valuable employee with Verizon.”
“I've been frequenting this location for many years. It's like the neighborhood go to cell phone spot. They have plenty of in stock items. The best thing about this store is Alma. She's an angel. Trust this place.”
“Glen at this location did an excellent job at resolving some frustrations with my Internet service, helped get me to the right techs, and ensured my issue was taken care of fully before I departed. Thanks Glen!”
“I've been a Cricket customer for over 15 yrs and only have dealt with this store. I've always had positive experiences here. Recently my phone died, I panicked and went to buy a new phone. Noah was running the store alone with multiple customers and very helpful and kind. She was knowledgeable and very good at multitasking. I will always continue to come back to this store ☺️”
“Had a problem with my new phone and had to return to the store I got the phone from. The representative listened to my problem and yes, I was a touch angry but she was calm. She solved my problem and had my laughing at myself by the time I left.”
“Start to finish a really nice experience which is super rare nowadays. Staff was awesome and knowable and kind and accommodating. And knew his to do everything they needed to. Highly recommended!!!!!!!!”
“Demetrius at this location was extremely helpful, Efficient and professional. I was very thankful he was able to resolve my issue of activating a replacement phone quite quickly. Keep up the good work. CW”
“My experience with this Verizon and the manager Nya was ABSOLUTELY EXCEPTIONAL! Nya was by far the most skilled and efficient person I have ever worked with in my 20+ years of being with Verizon wireless. She went above and beyond in every aspect!”
“Jaime provided great customer service! My dad came in frustrated, Jaime was patient and very helpful! My dad left with a smile. The phone my dad wanted was available and the promotions are unbeatable! Jaime helped my dad transfer all of the information needed from his old phone. Thank you Jaime!”
“Had to upgrade my phone. Been with Boost Mobile for over 12 years just wish that would count for something on my upgrade prices. Gotta say I love my LG phones tho. Android for life.”
“Top notch customer service. As some who lost their phone, it makes life tough to deal with due to reviving login pins.
I feel extremely fortunate to have met Mamudu as he was extremely helpful, patient and caring for getting me back up and running. I will be referring many friends to them for sure”
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“Justin at waugh chapel AT&T was super helpful for our phone upgrades. He helped make suggestions to get the most for our money. He also sent my husband home with the accessories we needed to protect our new phones. Very glad we went to the store instead of trying on our own online. My phone was here in less than 24 hours.”