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“Simon was incredibly helpful and knowledgeable. He made starting our new plan as a young couple so easy, answering all of our questions (there were plenty) with grace & kindness. All while helping the other employees and customers with their issues. Absolutely would recommend Simon to anyone needing assistance for virtually anything. Thank you!”
“Was in today and worked with 2 amazing young ladies. They put up with me and my mom all day changing over our phone plan and transferring and restoring and we’re just absolutely funny and real. Their professional graces were tops! They were informative and walked us through everything step by step. Will definitely be using this location for all of our needs. Kelsey and Tamia- Thank you for everything!”
“I'm a new T-Mobile customer and decided to visit this store on Merritt Blvd. Liz the representative and Brittany were very kind and patient with me in my decision about which phone to choose. They gave me the best deal with unlimited everything. I even got my new iPad. I highly recommend this store. Thank you.”
“I don't do reviews unless I am upset about a company. But the two Latino young ladies did such a wonderful job for me. It wasn't my intention to leave Metro
But I went there thinking it was a Metro store.The lady that opened helped me see in my phone that I was at the wrong store and asked if I wanted to switch. We called my previous provider and got the codes to switch me over. She was thorough with everything and although other customers were coming in she was able to wait on them and still work on my switch over she had a problem transferring the apps but her associate came in and assisted with the customers and my phone and was able to get all apps transferred. I was there a little over a week ago and I wish I knew their names
But the two Latino young ladies really impressed me how diligent they are with customers and extremely knowledgeable...
I hope this Boost service is as good as those two young ladies.”
“Amazing staff and GREAT customer service! Justin went above and beyond to get my iPhone restored. Jamia was so pleasant and resourceful too. Thank you for all that you do TMOBILE MONUMENT ST CREW ✨”
“Had port networks installed after two years of xfinity (which was horrible). It was nice talking to someone real on the phone.The two technicians, Matthew and Brandon, who came to help were amazing and extra friendly. They were professional and set up everything in an incredibly organized way. The internet also runs well, so no complaints at all. I can't recommend them enough!”
“I tried to set up my new S25 Ultra by phone, when I got disconnected from the Verizon customer service rep I drove to the Verizon store on Fleet Street. Allysa was amazing! She was helpful, reassuring, and communicated often with updates on getting my phone set up. Highly recommend Allysa. Thanks for setting up my new phone!”
“If I could give this location & staff 10 stars I absolutely would!
Me and my husband came into this store to view different phone plan options.
At other locations like T-Mobile & AT&T they were very pushy when it came time to exploring different phone plans. But here at Verizon, Amon was super helpful (not pushy at all). He gave us our space to make our decisions!
We later came back about a month later to pursue the Unlimited Plus plan. Again, Amon was super helpful, patient and kind. He answered all of our questions, gave us a clear view of what our phone bill would be before hand, showed us many different options. Hands down one of the best retail managers I’ve ever dealt with in years! And in 2024 great managers like Amon are very hard to find. So, I give him and this store a lot of props!
Everyone should definitely look into this location if pursuing Verizon.”
“I've been using this Boost Mobile Store for cellphone service since 2014. The representatives have been nothing short of professional, efficient and cordial in so far as customer service. I don't remember ever leaving this store unsatisfied with an agents attitude or otherwise Boost Mobile representation.”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
“I went to Boston street xfinity store to buy a iPhone 16 pro max and Darrell the sale consultant was very helpful, I got what I wanted and help me out with rewards and help me as well get an iPhone and Apple Watch and phone case and got my brother an Apple Watch I would highly recommend him for anyone that needs help and he deserves a raise”
“I have been with boost mobile for over 10 years nd I was with out a phone for 3 goin on 4 months but with the help off the 2 young beautiful female who worked the morning of 12/10/2022 I walked out there a very satisfied customer…….Keep up the great work”
“Shout out to the Pennsylvania Avenue Boost Mobile team ⭐️⭐️⭐️⭐️⭐️A few weeks ago I came in about 20 minutes before closing.I usually try not to show up to places that late . Moe didn’t care about the time. I was greeted with a smile and quickly taken care of. She explained the details of the screen protector I purchased and even assisted with putting it on. That was helpful because i didn’t know how to get the cracked protector off safely in the first place.It’s a 50/50 finding good customer service near closing at times. The other young lady at the counter was also servicing someone with a smile and a wonder attitude.I most definitely felt like a valued customer.Highly recommend and I will be back.”
“Hi
I Really Value The SALE EXPERT
Mr.Tshepho M. Professional Attitude ? &Personal Enter Action, He Was Knowledgeable Of My Cellphone ? Questions & Issues.
Give Him A Raise, He Made Me Feel Important As A Customer .
As I Wiseness The Inappropriate Behavior Of A Customer, The TEAM AT THIS LOCATION WORKED TOGETHER TO AID & SUPPORT THE INDIVIDUALS NEEDS EVEN THOUGH HIS WAS DEMONSTRATIVE.
I Would Like Everyone At This Location To Know & Be Celebrate . THANK YOU VERY MUCH
Mr.Norman Cofield
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“Horrible store . Went in to up grade my phone the KIDS there turned it in a debate why i wanted to up grade .hire kids there please have responsible mature adult . In store”
“Great interaction from the time I walked into the store. I was greeted with a smile and helped immediately. She took her time to understand my needs and was informative. Suggested devices for me as well as gave me a free iPad with my purchase which my daughter is extremely excited about. Thank you Verizon (Catonsville) you Ladies were amazing! Looking forward to coming back again
Vernon-”
1 - 4:30PM 8AM - 12PM
406 Headquarters Dr #201, Millersville
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“Have required a number of service calls over time. All have resulted in positive results. Cable internet is highly reliable as has been cable service. Customer for 20 years. Rates have been very reasonable when compared and I have hookups for 2 cable companies and other options.”
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“We came in to activate my new iphone 15 pro because we were having some problems with doing it at apple and needed some assistance from Verizon directly. Dylan was more than happy to help us and did an amazing job assisting us through the process. Will definitely come back here! If you need help with anything, ask for Dylan he’s great!!”