Xfinity Store by Comcast
Internet Service ProvidersHours:
3814 Boston St, Baltimore MD 21224 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast receives positive reviews for its helpful and knowledgeable staff. Customers appreciate the excellent customer service provided by employees like Merisa and the manager, who were patient and attentive, especially when handling unique and complicated issues such as setting up internet and transferring services. The staff is described as smart, friendly, and willing to take the time needed, even when there is a wait. One customer praised Jordan for efficiently navigating bureaucracy to set up their account, highlighting his patience and expertise. Others noted that the store offers a much better experience compared to other locations, with staff going above and beyond to assist. Sales consultants like Darrell are also recognized for their helpfulness in purchasing products and explaining rewards. Overall, the store’s employees are seen as dedicated, communicative, and eager to ensure customers leave satisfied, making it a recommended place for service and support.
Most Recent Reviews
January 2026
Merisa and the manager (I believe his name was Tom on 1/1/26 afternoon-ish) were fantastic! I had an unique issue with setting up my internet service & they helped a ton. Great customer service!
December 2025
Very helpfull...staff very smart, staff greeted people and realized there was a wait...and told me...wasnt rushed even though others were waiting...great job!!!!
December 2025
I’d been given the run around by Verizon, and I couldn’t sign up online so I popped into the store here. Jordan helped me out, and navigated the bureaucracy like a pro and was able to get me all set in a matter of minutes! He was very patient with me and knowledgeable, highly recommend
More Comments(72)
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