Pep Boys, located at 7311 Ritchie Hwy in Glen Burnie, MD, is a trusted auto service and tire shop known for its reliable and professional service. Customers appreciate the quick and efficient tire replacement and repair, often completed in under an hour. The staff, including service advisors like Dwayne, Kobe, and Daivon, are described as professional and friendly, making customers feel welcome during their visits. Many reviews highlight the ability to receive service without an appointment, with staff accommodating and fitting customers in even when busy. In addition to tire services, Pep Boys offers oil changes, brake repairs, battery replacements, and inspections, with a focus on hybrid and electric vehicles. The environment is noted to be inviting, with complimentary coffee and WiFi available while customers wait. While there was a mention of some confusion regarding operating hours, the overall experience at Pep Boys remains positive. With over 100 years of experience, this auto care center continues to be a preferred choice for many, earning praise for its comprehensive services and commitment to customer satisfaction.
Great service! Marvin “Mr Make it Happen!” Was awesome with smiles, professionalism and customer service! Entire staff were very helpful, friendly and nice! Definitely would trust my vehicle with this team!
May 2026
The store is bare bones with only tires but they are efficient and thorough. I personally like Marvin's sense of humor which makes things less nerve hitting.
May 2026
Great experience. Easy to schedule online, drop-off, pay and leave.
