Pep Boys, located at 7311 Ritchie Hwy in Glen Burnie, MD, is a trusted auto service and tire shop known for its reliable and professional service. Customers appreciate the quick and efficient tire replacement and repair, often completed in under an hour. The staff, including service advisors like Dwayne, Kobe, and Daivon, are described as professional and friendly, making customers feel welcome during their visits. Many reviews highlight the ability to receive service without an appointment, with staff accommodating and fitting customers in even when busy. In addition to tire services, Pep Boys offers oil changes, brake repairs, battery replacements, and inspections, with a focus on hybrid and electric vehicles. The environment is noted to be inviting, with complimentary coffee and WiFi available while customers wait. While there was a mention of some confusion regarding operating hours, the overall experience at Pep Boys remains positive. With over 100 years of experience, this auto care center continues to be a preferred choice for many, earning praise for its comprehensive services and commitment to customer satisfaction.
Dwayne at the front was friendly and doing his best! When I noticed there was a correction to be made to the work, not only was he understanding, but he ensured that it was done by him. He even went the extra mile to return my car back to me after testing that the tire pressure light had gone off! Thank you Dwayne!
September 2026
This shop, and Marvin our Service Rep, were so awesome. They were short a service tech, but still managed to replace our front brakes on time, exactly for the promised price, and they sent me explanation texts with pictures of the problem and the repair details. That is first class service!!
September 2026
Pep Boys is the best place that I have had my vehicle serviced
