Truist, a financial institution, has been providing services to its clients with a focus on maintaining health and safety during the current situation. While some branches have limited in-person visits and drive-thru services only, the company strives to offer efficient and helpful assistance to its customers. Clients have reported positive experiences at Truist branches, with friendly and knowledgeable staff members who go the extra mile to resolve issues. One customer praised the attentive service of a team member named Ashley Howard, who helped them successfully complete a transaction that had been problematic. Another customer was impressed by the branch manager and tellers, and plans to transfer their business to Truist. However, some customers have encountered challenges with the drive-thru services, which have been temporarily closed at times due to staffing shortages or technical difficulties. Despite these occasional inconveniences, Truist aims to provide a reliable and convenient banking experience for its clientele.
Bank here for my business mon-fri, very professional staff, great attitude always! Thank you Indu ji, Kyra, and Jennifer!
May 2026
Good afternoon my name is Basel. I’ve been a client for the bank for a long time and I have been dealing with the spanks since they open this location the staff here Jennifer, and all staff very nice very professional and That’s the biggest reason why I’m still with the bank
April 2026
The tellers at Truist are hands down the nicest tellers I've ever worked with. They are smiling and seem happy to help. I tease them and tell them they are way to happy to be at work. Thank you for your kindness and coming up with a great solution regarding my dilemma!
