Victra, the local Verizon Authorized Retailer in Glen Burnie, MD, focuses on providing an excellent experience for customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the friendly, helpful, and knowledgeable staff. Many reviews highlight individuals like Jack and Dwayne for their stellar customer service, as they assist with plan changes and device upgrades without making customers feel rushed. Brandy and another team member are also noted for their quick and efficient support, ensuring that all customer inquiries are addressed. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a recommended destination for new internet services and devices.
On a scale of 1 bad, 10 good, Lexi gets 500. - Very friendly - Approachable - Patient. - Informative And Treating me like a person and not a dollar sign. Verizon needs to hire more Lexi’s.
July 2025
Fantastic place to start a new internet service or pick up a new phone! Jack and the staff are super friendly, helpful and professional. Came to get my dad’s new IPhone and was just great when getting my first IPhone 15. Jake, you are the best. Thank you Verizon Glen Burnie.
June 2025
Jackson was great. Only verizon store I’ll use. Thank you
