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“Ashley has excellent customer service ,very professional!! Go to cricket at greenbelt for help. After the ghetto Silver Hill, District Heights store took $92 from my son account created a new account that wasn't needed, because I have 3 lines one belongs to him. His phone broke iPhone, he took a iPhone 6 in, instead of her swapping the sim cards. Poor customer service. Thanks Ms. Ashley you're an example of excellent customer service.”
“Carmen Velasquez at Total Wireless was very patient, helpful, and informed. She gave me exactly what I asked for, did not try to sell me items I did not need, informed me of the deals, and helped transfer my data from old phone to my new phone. I came in thinking I was paying $400 and turned out to be a lot less.”
“I brought my phone in with a broken screen. Jenny replaced the screen immediately and helped me pick out a cover to protect my phone (i drop it a lot) I am VERY happy, highly recommend this place. Excellent service:l”
“Purchase a new phone from Amazon. Could not activate online. Went to the MetroPCS in Beltway Plaza. My receipt says I was helped by ROSAV. She was great. Activated my phone, transferred my contacts, etc. In and out with no issues. Great experience!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Henry very helpful polite and knew his job. Unfortunately he couldn't help me with everything partly because I did not have my Google account at hand. But all in all it was a good experience. It was way better than the the experience at AT&T in Laurel Maryland”