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“The best place in all of Baltimore to repair cell phones and iPads, the young man is very professional and fast in the repairs, I like it and I recommend this store 100%”
“This review has been edited.
My original review was 1 stars because the person I originally worked with in the store was incompetent. But since then I had the pleasure of working with the store manager who did everything in her power to make things right. She was polite, knowledgeable, and fast! (I can not stress enough how her rapidity made all the difference after spending over 6hr via messages with Verizon central customer service.)
I know retail work is hard, and training may not be the best, but I do wish everyone was as good at their job as she was! To her I give 5 stars.
I really suggest not bothering with the central customer service, they're slower than sloths and can't get anything approved, bite the bullet and go into store to get things fixed ...”
“These people fixed my screen problem without needing a whole new screen and told me I didn’t have to pay very good customer service the other store I went to was gonna charge me for a whole new screen that I didn’t actually need”
“Generally pretty helpful to men. Im partially blind rather visually impaired. I need there help a lot.Thank you Boost mobile. The guy working there now its pretty cool. Matter fact I have to god there tomorrow. My Google voice command is mussing & Im unable to turn off my Bible Apps”
“Visited this store and was helped by Christian who did an excellent job! Helped me with my plan and getting a new phone. Everything was quick and went smoothly. Highly recommend this store!”
11AM - 6:30PM
8801 Baltimore National Park, Ellicott City
Mobile Phones
“You can purchase the latest mobile phone at the most reasonable price. Since Korean language service is also available, the work is done very quickly, accurately, and they kindly explain everything in detail. If you live nearby and use AT&T, I highly recommend stopping by and getting help.”
“AJ did a great replacing my battery and fixing my screen on my Ipad. It was fast and at a decent price. I would definitely recommend this to anyone who is looking to get their phone or tablet.”
“The whole experience was great, Joseph was very nice, helpful, knowledgeable, and patient with all the questions I had, he made sure I was a happy customer leaving the store.”
“David was so helpful. We drove from the Towson store to get a specific color iPhone they have in stock at this location. They had the phone waiting for us, and got us in and out quickly. Thanks so much ?”
“The young man that works here is very nice, but there not open during the hours stated, they are at least 2hours late. Open like 9 or 10, I call before i drive up there”
“Chernor was an amazing help and made everything I had to do so much easier. He had such a cool, calm attitude and made all the difficult transactions was simpler.”
“Dayshawn was very pleasant, patient, and made a challenging decision easy. He was very knowledgeable of the options for the android versus iPhone.i stuck with android Samsung 24 love it!”
10AM - 8PM
6308 York Rd, Baltimore
Mobile Phones
“I had a great day at T-Mobile today. With a wonderful employee called Taleah, she is a wonderful employee! She spent 2 hours with me and help me set up my phone And reset my phone. I think Taleah need a big RAISE. and also Be PROMOTED. She is a very Smart beautiful young lady. Taleah thank you so much, and I wish everybody's like you. You are blessed. Keep up the good work.❤️❤️❤️”
“Shouts out to the staff at this particular location. Specifically the young lady, Pojah. She did what she said she would and even gave me some bonus items for my mother due to the unexpected wait time. She is an all star member of the Metro by T-Mobile team. MashaAllah & בעזרת השם.”
9AM - 9PM
926 York Rd, Towson
Mobile Phones
“Shane Hancock Was Amazing went in to file a claim to get my screen fix left with literally a free phone and a free watch I appreciate you man definitely good at what u do ✊? give him a call”
“THIS HAS BEEN SOME OF THE BEST CUSTOMER SERVICE !!! Salar S. & Abner M. are Life savers helping me with my phone while maintaining a very busy store !!!!! Sometimes it’s hard to run it great customer service with anything these days ! I’m so grateful !!!! These gentleman Salar S. & Abner M. need a raise , a promotion and a bonus !!!!”
“Cheap and nice phone they sell.Fast delivery also they send me a phone case and screen protector they guys if you are thinking to buy phone, apple watch and sunglasses guys do visit this place also you can order by calling them you won’t regret with their product and customer service.”
“Nice words?So I was at this location and randall'stown.And the person that helped me name is Hassan and he did a wonderful job of helping me.And I want to give him all the props I can on this sithat's good.I don't know that though”
“Took my mom here for an upgrade from start to finish ALEX was very nice humble and down to earth. Got a bundle for my moms new phone a case, pop, and screen protector. Very quick and easy process. Very grateful for ALEX today.”
“I bought my galaxy note 9 from this store and loved the service i got from the owner. She took time in understanding my current issues with my provider and gave me honest opinions and direction before I bought the phone. I plan to go back to buy phones for my entire staff at Sneaker Swarm”
“Even though I was there for more than two hours, Kat’s assistance was amazing. Half of the screen of my phone did not work and that challenge did not stop Kat being able to transfer my contacts, photos, notes, etc. Meanwhile, my phone was transferring Kat assisted other customers in their needs.”
“This is hands down the best AT&T store I’ve ever been to. Nayeli was incredible! She was patient, professional and friendly. She really knew all the products and plans and explained everything clearly. I am not the sharpest tech person- and she was so considerate and understanding. She went the extra mile- which is why I will always go to this store for all my service needs. Tevin was wonderful too. I came in the next day with a few extra questions and he couldn’t have been nicer or more informative in answering my queries.
Awesome experience!”
“I hapd an older lg k51 with a messed up screen. They were able to put at temporary screen for a reasonable price and before I knew it the data was transferd. It was so easy to deal with the people at boost mobile at the westside shopping center.”
“I am satisfied with the service they offer me. I love coming to make my payments and they always let me know about the promotions I have in my account. I am very kind.”
“Kevin was very professional at the AT&T store. He also was very manageable and knowledgeable of the store, equipment, and studying the people he was working with. Thank you, Kevin for your kindness and professionalism.”
“Peppermint Vodka Birthday shots for Jesus...Yay! And Vanilla (all the flavors stocked) Jim Beam, a nicehuge selection of popular booze for gifting, etc?, always attentive & friendly staff who know their stock for the + years I've patronized this little neighborhood business.Merry Christmas folks. Stay healthy & Be kind?✌ Blessed Be”
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“I changed subways because they didn't give me help with my device and I am very happy to find a place where they helped me adjust my phone. I hope to stay for a long time.”