Advance Auto Parts, located at 325 E Washington St in Hagerstown, is known for its outstanding customer service and wide selection of automotive aftermarket products. The store offers free services such as battery testing, engine code scanning, and wiper installations with purchase. Customers appreciate the knowledgeable and friendly staff who are always ready to assist with product selection and installation, ensuring a smooth experience. Many have noted how helpful the team is in troubleshooting issues, like loose battery connections, and going the extra mile to find specific items, such as polish for detailing jobs. The store carries reliable brands like FRAM, Carquest, and DieHard® batteries, making it a go-to place for automotive needs. Additionally, the Speed Perks loyalty program rewards customers with points toward discounts on store items and gas. Overall, Advance Auto Parts is praised for its commitment to service and customer satisfaction, making it a trusted choice for local residents.
Saved me today when my battery died suddenly and my previous stops wouldn't help me.
They helped me pick out a new battery, installed it, and got me on my way!
Incredible customer service from top to bottom.
May 2026
The workers are very helpful but like any auto parts store it depends on the customer being competent.
March 2026
When here yesterday with my son to get a battery for my key Pod. The associate Brian was extremely help and was breathe of fresh air. After getting treated like crap at AutoZone.
