AutoZone on Virginia Ave in Hagerstown is a leading retailer of auto parts, maintenance items, and car accessories. The store is described as clean and well-organized, with prices as expected. Customers report that the employees are great, super helpful, patient, and quick to locate needed parts, whether in the store or at other locations. Staff members are noted for being instantly helpful, assisting customers in finding parts and providing diagnostic services. They patiently explain potential problems and offer useful advice. While the checkout process typically goes smoothly, with items scanned and bagged, there can be occasional issues with the security system at the exit. The store's inventory is generally good, and parts not in stock can often be ordered and arrive the next day. Overall, the experience leads customers to recommend switching to AutoZone for their auto parts needs.
I went in looking for a part and the man at the register, Juan was very helpful in helping me to find the right part for my car and showing me my options. He went above and beyond what was necessary to make sure that I was well taken care of. Thank you so much!
July 2024
Looking for parts and gadgets, only found half, clerk was quick to locate the things I needed at other store locations. Place was clean, well organized, prices as expected.
July 2024
Mike was super helpful ran me through what could possibly be wrong and even told me me check some things I didn’t even know would be the problem, Asia the phone lady was also very helpful and patient over the phone. Switch over from advanced to auto zone nowwwww
