AutoZone Auto Parts in Hagerstown, MD, is a top retailer for auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and knowledgeable staff, who provide excellent customer service. Reviews highlight the caring nature of the team, with staff going above and beyond to assist, such as changing batteries in harsh weather and sourcing parts from other locations. The friendly atmosphere makes customers feel like part of a family, and the store is noted for its great selection and competitive prices. Overall, AutoZone in Hagerstown is recognized for its professionalism and dedication to customer satisfaction.
Cheryl was super friendly and helped me get the right parts the first time!
October 2025
This location has earned a customer for life just solely based on how kind and generous Robert was with his time and effort to help me. He didn’t have to help me replace my battery, but it took him a good bit of time on it, considering how corroded it was. I appreciate that immensely. Definitely exceeded customer service... read full comment
June 2025
The store was clean at the desk- both times I went in they had to order our parts they didn’t carry them- they were there are promised after ordering
