Kohl's is a department store that carries favorite brands in fashion and footwear for active and casual lifestyles, as well as beauty products by Sephora and home decor. Shoppers consistently find something new to wear, noting great style and new arrivals like summer shirts and fragrances. The store is described as clean, well-organized, and generally offering excellent and friendly customer service, with very courteous cashiers. Many customers really love shopping there due to really great sales and the Kohl's Cash rewards program, which helps save a lot of money. However, some items, like basic tank tops, can feel overpriced. While the store usually has decent sales, the rewards system may not benefit those who do not shop all the time. A minority of reviews mention inconsistent service, with one customer reporting a specific, unfriendly interaction in the customer service department on multiple occasions, though this was noted as an exception. Overall, Kohl's provides a wide selection where shoppers can often find what they are looking for, even specific items like ladies athletic shorts, making it a popular destination for fashion, beauty, and home goods.
I’m so thankful for your cashiers who wouldn’t help me order a size that you all weren’t stocked in - I left my purchase at the counter and went across the street to JCPenney and bought the exact right pants for $30 cheaper! Thanks so much for saving me money, Kohls!
June 2026
It smells nice with the Sephora inside. Otherwise, just like every other Kohls. Staff was friendly and helpful. Thank you.
May 2026
I went to return an Amazon item. The return was just inside the right door. Other Kohl's had you walk half through the store to get to the Amazon return area. I was in and out in less than a minute.
