Quest Diagnostics
Medical Labs
Hours:
11110 Medical Campus Road Ste 244, Hagerstown MD 21742
Hours
Monday
1 - 3PM
7AM - 12:30PM
Tuesday
7AM - 12:30PM
1 - 3PM
Wednesday
7AM - 12:30PM
1 - 3PM
Thursday
1 - 3PM
7AM - 12:30PM
Friday
7AM - 12:30PM
1 - 3PM
About Quest Diagnostics
Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment. The facility is located on the second floor of the Meritus Medical Campus, accessible via the blue entrance. Patients can schedule appointments for various tests, including routine lab tests and drug screenings. Operating hours for drug screenings are Monday through Friday from 8:30 am to 12:30 pm and 1:00 pm to 3:00 pm, while TSPOT testing is available during similar hours.
Many reviews highlight the exceptional skills of the phlebotomist, Teresa, who is noted for her professionalism, warm demeanor, and ability to successfully draw blood without issues. Visitors express appreciation for her calming presence, especially when working with children. While the overall experience at this location is positive, some reviews mention concerns about understaffing and management issues, suggesting that additional staff for patient registration could improve workflow. Despite these concerns, most patients report feeling comfortable and satisfied with their visits, often leaving with a smile after quick and efficient service. Overall, Quest Diagnostics is recommended for anyone seeking reliable lab work in a friendly environment.
Most Recent Reviews
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October 2026
Manner and efficiency are important to me as my veins do not always cooperate. The techs are courteous, and considerate. This has been my go-to lab since I had my first child 31 years ago. They get the vein every time without bruising me.
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September 2026
Teresa is an incredible person! Great at what she does and made it a quick and easy appointment for my wife and I. We went to quest when we booked for function health, and if you’re reading this, disregard the other negative reviews. It was a perfectly pleasant experience :)
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September 2026
The ladies here do a fantastic job. I’ve never had an issue with getting blood drawn at this facility, anywhere else they could never find my veins. They were even able to help accommodate my daughter (who passed out.) without any issue, they are pros.
More Comments(58)
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