Dollar Car Rental
Car RentalHours:
Intl Ap, 7410 New Ridge Road Baltimore-washington, Hanover MD 21076 Hours
About Dollar Car Rental
Dollar Car Rental at Baltimore International Airport offers affordable and flexible car rental options, with the chance to save up to 15% on the base rate by pre-paying. Customers can choose from a variety of vehicles, including premium options from Dollar's Prestige Collection, ideal for family trips, business travel, or vacations. The staff is generally helpful and knowledgeable, with employees like Greg Cooper praised for their kindness, patience, and willingness to explain details thoroughly. Though some customers experienced minor delays or confusion during the rental process, staff members often went out of their way to assist, even helping other customers when needed. One reviewer appreciated the straightforward instructions and good condition of the cars, while another noted that the location could improve clarity regarding the availability of gas versus electric vehicles. A few customers mentioned issues such as a lack of clear communication about car types and concerns about vehicle cleanliness, including a cigarette smoke smell in one car. Overall, Dollar Car Rental is recognized for providing good customer service, decent vehicles, and deals that make travel more affordable.
Most Recent Reviews
December 2024
Garbage customer service, ridiculous fees and the car had issues requiring a replacement, and guess what, more fees. Use literally any other company and you life will be better
November 2024
Avoid at all costs. Jeanette was one of the rudest agents I have ever encountered and completely incompetent. She walked off and ignored me when I asked for a manager.
November 2024
Zero customer service. There is no way to speak to anyone on the phone. I needed to return a the car key for car in a different city and found that they have no way to speak to anyone unless you visit a location.
More Comments(107)
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