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“Ebony at Kay Jewelers was amazing! I came in with an issue involving my necklace, and not only did she take the time to explain what was causing the problem and show me how to fix it, but she still went above and beyond to help me with it herself. She was incredibly patient, knowledgeable, and genuinely cared about making sure I left happy. On top of that, she cleaned my necklace and made it look so much better. Excellent customer service from start to finish. Thank you, Ebony!”
“If you visit this store location please look for Raj. Even though I wasn’t sure what I was looking for or wanted he took the time to assist me and found me a beautiful white gold necklace.”
“Great service, my guy Sid hooked me up with a great watch for a great price, no haggling or ripping off. He sized the bracelet of the watch quickly and properly too. Will buy from Mike's again.”
“I was greeted by Siddiq at the Diamond City Jewelry store in Arundel Mills mall. I was interested in buying a men’s diamond bracelet. Siddiq showed me different styles of men bracelet’s and was very knowledgeable of the diamond industry. After I described what style of bracelet I wanted, Siddiq designed me a unique bracelet with distinctive designs and with quality diamonds. I was very impressed with his craftsmanship, attention to detail and price point of the bracelet. I purchased the bracelet and was extremely satisfied with the outcome. I recommend Diamond City to anyone who is interested in purchasing quality jewelry at reasonable prices. Regard Reggie”
“Shawna is extremely helpful. They treated me like family before I even made a purchase! They do custom jewlery for much cheaper than competitors in the area. They also offer interest-free financing (for the first year). I definitely recommend.”
“Great people to work with. Very patient and helpful with awesome prices . Sam and the crew were great . Get there if you are looking for top of the line jewelry.”
“Got a custom piece made here. Had been quoted 3 times the price at the jewelry store a few shops down, so I walked into Grand Jewelers. The gentleman who run the establishment are knowledgeable and welcoming. The design was exactly what I asked for, and an unbelievable fast turnaround to receive the piece. If you do intend to use a different jewler, just know you would’ve gotten a better price at Grand Jewelers”
“Great customer service at this location. I will be sure to tell my family and friends to stop in. Ask for Winnie she is great with piercing. I give them a 10 out or 10.”
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“KB is phenomenal! KB’s professionalism and personable customer service made the ring buying smooth and comfortable. We definitely recommend Zales Outlet at the Arundel Mills Mall, and be sure to ask for KB!”