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12:30 - 4PM 7 - 11:30AM
7643 Arundel Mills Blvd, Hanover
Medical Labs
8AM - 7PM
3513 Washington Blvd, Halethorpe
Medical Labs
“Literally the Best!! I would never waste my time dealing with Concentra for my DOT physicals. I highly recommend this place you’ll be in and out and very professional and clean establishment.”
“I arrived early so I could take care of some personal matters online before my appointment but mostly to ensure I was not going to be late for my appointment. The waiting room was so welcoming with the interior design and I was very comfortable working. It was also clean, making my personal work easy to focus on until my appointment.
Sharae is a professional and very skilled at her work. She made me feel comfortable and I barely felt the needle. I can speak with some authority about this because I've had my blood drawn numerous times in my nearly 69 years and over half of those blood draws were awful. So I hope you value and appreciate her because she's the employee your company needs.”
9AM - 9PM
5400 Ritchie Hwy, Brooklyn Park
Medical Labs
“Every time I come. The staff are very friendly, professional and courteous. I like the fact I can walk in and out without a long wait. I prefer to go to express care over all the others. Great Job Express Care.”
“This review is extremely overdue. The folks at the digital drive location are so friendly and professional. They always do a great job! I don’t go to any other locations since trying this one because this team is just wonderful.”
“Beware of billing!!
I visited Elite Urgent Care in January of 2024, and must warn you that while the medical care that was provided was very professional, you will be blindsided with an unexpected bill weeks or months after your visit.
Regarding strictly the day of visit experience, the waiting room and patient examination rooms are very clean and well kept, the “front of house” reception staff is very polite, the wait time was reasonable, and the doctor provided adequate and professional care.
What soured my experience with Elite Urgent care, however, was their unforthcoming billing practice. At the time of the visit, after filling out all necessary new patient forms, and providing and verifying that the visit was covered though my insurance provider, the front desk staff confirmed that per my insurance coverage all that would be due for the visit was a $50 copay. I then remitted payment before seeing the doctor. Again when leaving after the examination was completed, I confirmed with the staff that payment had been completed and no additional charges would be applied.
Then, months later I received an invoice from Elite Urgent Care for $115.
The phone number that the invoice directs you to call in the case of billing questions is their office telephone number, which is apparently not the appropriate number to call with billing questions.
To add insult to injury, after going back and forth attempting to reach the billing department in order to find out where the disconnect was between being told that the copay had settled the visit cost, and then receiving an unexpected invoice, I received an second notice in the mail with an added “late charge” added.
If clear cut expectations for cost and billing are not important to you, I can say that the care provided was sufficient. Otherwise, I may recommend Patient First, or Teledoc.
UPDATE :
After receiving a call from Elite Urgent Care’s billing department, billing specifics were clarified, and billing was adjusted to be more in line with what the expectations were as set by office staff on day of visit.
I commend Elite Urgent Care for their response to this issue.
In particular, Jennifer with the billing department was very thorough and professional in her assistance.”
“We love St Jude laboratories, the staff is very friendly and will answer that you have about testing or any other concernsAlso they provided us with fast rest results”
“The comments I made on a recent survey remain the same. Quest on Maiden Choice is such a great medical facility to visit. The receptionist I mentioned in my previous comments is still very pleasant, professional, and knowledgeable. This lovely lady keeps the facility running smoothly and efficiently.”
6:30AM - 3:30PM
200 Hospital Dr Suite 103, Glen Burnie
Medical Labs
“Excellent service from Sandy when I went to drop off a sample. She was very kind and took extra time to walk me through my insurance benefits, and ensured my testing would get done correctly and also sent to the right doctor. Could not have asked for more professional or kinder service. People like her make the world a better place. @Quest give her a raise”
12:30 - 4PM 7:30AM - 12PM
9055 Chevrolet Dr Suite 101, Ellicott City
Medical Labs
“The technician who worked with me was very professional, was cheerful, and had a sense of humor. Those are traits that I love in medical settings. I would go to her any time.”
6:30AM - 5:30PM
5450 Knoll N Dr Ste 150, Columbia
Medical Labs
“Walked in about 30 minutes before they were about to close, and I was seen right away. I have a preference when it comes to getting my blood drawn and Sarah was successfully able to draw my blood while respecting my preference as well! Overall, it was a pretty good visit :).”
“Staff was pleasant and accommodating. We had an appointment at another location which turned out to be closed. They were able to see us without an appointment. Phlebotomist was nice and efficient.”
8:30 AM - 5:00 PM
6340 Woodside Ct #1071, Columbia
Medical Labs
“This is for the self service look. I have been on the regular lane in the past and had a great experience as well.The self service kiosk is located on the side of the building towards the exit. Come prepared with your tag number and last four digit of your VIN number. Credit card payment only. I’ll suggest you locate your car OBDII connection socket before coming as well to save time. You will most probably need to get on your knees to plus the device into your car.The instructions are fairly easy to understand and follow. Do not forget to take your print out before driving off. Good luck!”
1 - 4PM 8AM - 12PM
2300 Garrison Blvd Suite 206, Baltimore
Medical Labs
“The Staff are extremely nice, professional, and very well educated. I'm not good with remembering names but the two young ladies that were on staff, I made a mistake and scared one of them when I walked to the back unannounced. It was funny (lol) afterwards and again I truly apologize.”
“I’m one of those people with extremely difficult veins. I always make sure to mention this when getting blood drawn because I usually get stuck at least 2 times before getting the baby needle in my hand (where I always encourage the phlebotomist to go). Well Tanisha is one of the resident experts here and she found a new spot! She said “watch this” ??? Thanks Tanisha!”
7:30AM - 12PM 12:30 - 3:30PM
2 E Rolling Crossroads Ste 51, Catonsville
Medical Labs
“I got blood drawn this morning. I was a walk in, waited for maybe 15 minutes. Raven was the only one working there. She was running the front desk and taking care of all the blood draws. She did such a great job. Very professional, efficient and friendly.”
8AM - 5PM
1420 Key Hwy, Baltimore
Medical Labs
“I need to get my blood drawn a couple of times a year, and Niya has been the best. I barely felt a prick, and it was over in seconds. She is very friendly, and the overall experience was positive.”
“Fantastic location. Two wonderful women were running the show when I was in here around 12:30 today, both were excellent and professional. Denise, who took my blood- a near impossible task- was absolutely amazing. She was gentle and effective and quick despite me being a a tough stick. I go to this location annually because they are the best for bloodwork.”
1 - 4PM 7:30AM - 12:30PM
8374 Piney Orchard Pkwy, Odenton
Medical Labs
“I arrived before my time, I was called back at/on time. Primarily, the phlebotomist was spectacular, no pain on the poke, no pain for vile change, no pain with needle removal. She's a shorter black woman who knows her job. Good luck, hope you get her.”
7:30AM - 3:30PM
3449 Wilkens Ave Ste 207, Baltimore
Medical Labs
“Mixed feelings about this place but it was a fairly positive experience overall.
It's a little disconcerting not to have that usual and familiar human being to help check you in, but it's also quick to do the self service.
When I was there the folks that were working the screening area were super duper nice. Patient, engaging and actually funny!
And while the healthcare worker that did my blood draw was pleasant, I found it very strange that they left all the exam room doors open, it was uncomfortable to see and hear other patients, and I was a little uncomfortable with people being able to see me.
Otherwise it was quick and easy...”
“Steph is a god send! She is the only person who has been able to stick my son once and get his blood. We have been in the emergency department where they had multiple people try with UV lights and ultrasound and still couldn’t get it. Literally thank god for people like her, I was about to just not get my son’s blood drawn because I didn’t think any of us could get through the trauma of it again. Would give a thousand stars if I could! Whatever they pay her it should be double!”
“Ive been coming here for years! Always a good experience. Sometimes they get busy but the service is great. It never hurts when I get blood drawn and I get the results fast.”
8:30AM - 4PM
400 W Franklin St Suite 100, Baltimore
Medical Labs
“Fast service. Lady at the front desk said as super sweet and the gentlemen that took my blood was super fast I didn’t even see or feel the needle come in. Very accommodating hours.”
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“I visited the Quest Lab at the Hanover location for my bloodwork, with an appointment scheduled for 7:40 AM. However, the team was so efficient that they accommodated me earlier than my appointment time. It was a really positive experience, and the customer service team was fantastic!”