CVS Health is conducting coronavirus testing (COVID-19) in select states, with tests available for individuals aged 10 and above. The company offers both lab testing and rapid testing, though high demand may cause delays in lab results. The Havre De Grace CVS location has seen significant improvements in service and patient care, thanks to the efforts of the new pharmacist, Alaaeldin. Customers praise his professionalism, punctuality, and genuine concern for ensuring patients get the most from their insurance plans. The positive impact of Alaaeldin's leadership is reflected in the staff, with Jason providing excellent customer service. While the pharmacy operations have improved, the overall customer experience remains mixed. Some customers report efficient and helpful interactions, while others describe less professional service at the front cashier. Additionally, there have been issues with the COVID-19 testing process, with some customers experiencing "errors" and difficulties in accessing the service. Overall, the Havre De Grace CVS location appears to be undergoing a positive transformation, driven by the new pharmacist's dedication to patient care. However, the company still has room for improvement in providing a consistently high level of service across all aspects of its operations.
Store is always clean. Pharmacy has been understaffed, and they lost a prescription but replaced it very quickly while I waited. I'm still giving five stars because everyone there is always great and they always return my calls quickly about prescriptions.
July 2026
The pharmacy is good here, and sometimes they have good sales, but in general it feels like they are a bit too expensive now. For example $3 for a bottle of soda.
June 2026
Nice CVS. All I needed was in stock. Friendly staff
