Verizon's Cellular Sales store in Havre de Grace, located at 900 Pulaski Hwy, offers a remarkable experience for customers seeking wireless solutions. The store is known for its friendly and knowledgeable staff, who are dedicated to providing exceptional service. Customers have praised associates like Ryan, Taylor, Michael, and Alexi for their patience and willingness to go above and beyond to help with various needs, including upgrading devices, transferring numbers, and addressing billing questions. The store is spacious and clean, featuring amenities like a public restroom, which enhances the customer experience. Many visitors have highlighted the thorough assistance they received during the often lengthy process of porting numbers from other providers, with staff members ensuring that customers feel supported throughout. Customers appreciate the professionalism and expertise of the team, noting that they are well-equipped to handle any inquiries or issues. Overall, the Havre de Grace Verizon location stands out for its exceptional customer service, making it a recommended destination for anyone in need of wireless services, whether for purchasing new devices or resolving concerns with existing plans.
Our experience with Cellular Sales Havre de Grace was wonderful. Ryan Nacrelli was patient and went above and beyond, spending hours trying to deal with Total Wireless to port my phone number from my old Total Wireless phone to my new Samsung Galaxy phone with Verizon. I will definitely recommend him to friends and family.
April 2024
Went to the Havre de Grace Verizon store to have an extra line added to my phone and to ask some questions about my bill. I was helped by a young guy named Taylor. It was a true pleasure. He could not have been more helpful or patient. Nice to know customer service is still alive! Thanks Taylor!!
November 2023
Michael Conley assisted me and my husband in purchasing 2 new cell phones on October 24th.He was very patient, thorough, informative and professional in teaching us. We believe he is an asset to Verizon and to the customers he assists. Thank you Michael
