Lids has received positive feedback from customers who appreciate the store's helpful staff and diverse selection of hats. Shoppers have noted the kindness and knowledge of employees, who assist in finding unique items like Washington Commanders hats and help with customizations for special occasions. The store is recognized for its good variety of sports hats, including international and Negro League options. Customers have expressed their excitement about the improvements made under the new management, particularly praising the new manager for his dedication and expertise. The atmosphere has also noticeably improved, making visits more enjoyable. Overall, Lids is now seen as a reliable destination for hat enthusiasts looking for quality products and excellent customer service.
Gentleman that helped me was kind and knowledgeable on the products (I didn’t catch his name). They had unique Washington Commanders hats, which was what I was looking for and purchased. Thanks again!
November 2024
This Lids was great! JB was extremely helpful helping me find what I was looking for. I will visit again soon! Thanks JB!
September 2024
JV and Chuck were patient while we worked on customizing a fitted for a 50th birthday gift. We came in with a vision and they made sure to give suggestions on what they thought looked good but what would also last the longest and make the hat and the designs we choose pop. Would totally come back to this location.
