Pep Boys Auto Service & Tire Center on 1804 University Blvd E offers a wide range of vehicle services for cars, trucks, and SUVs. Customers appreciate the fast and professional service, with many mentioning the helpful staff and efficient work that gets them back on the road quickly. The team includes ASC-certified technicians and experienced mechanics who handle auto repairs, oil changes, tire services, brake repairs, battery replacements, inspections, and roadside assistance. They also service hybrid and electric vehicles. Customers highlight good customer service and fair prices compared to dealerships, though some note that prices have increased. The wait area can be uncomfortable, being cold in the winter and hot in the summer, and wait times can be long. Staff like Alba, Kelvin, and Kofi are praised for their kindness, patience, and helpfulness, with staff members often not trying to upsell but providing honest advice. Overall, Pep Boys is seen as a reliable, convenient place for vehicle maintenance and repairs.
I appreciate this Pep Boys so much! And it's because of the staff. They were so courteous and helpful and really went above and beyond! I'm keep going back. Thank you Teo, Edgar, and Paul!!!!!
March 2026
Pep Boys is great. They’ve fixed my tire when it had a nail in it. I bought 4 new tires for my Prius. In by 8am out by 10am. Two and his crew are quick friendly and do a great job.
March 2026
Paulson was extra helpful. Vincent and Samuel were all on it. Great teamwork!
