“Needed two car keys cut last minute..stopped by here as a recommendation on the way home. Didn’t catch the gentleman’s name that cut my keys, but service was done quickly. Cashier, was also very helpful. Thanks again.”
“It's a great hardware store run by even better people. I always receive a warm welcome and great service. The owner Nikki goes above a beyond to help me get what I need to complete whatever project I am working on at the moment. Support LOCAL and Shop Kefauver's.”
“Jim was very very helpful with my step needs. Very kind and caring and asset to Delta Lumber. I'll be for more steps soon.Merry Christmas to all at Delta Lumber!”
“This is a fantastic shop to expand your tool collection. They have a rotating inventory of used tools, and the prices are good (especially for what I am looking for) The employees are friendly, and everything is easy to look through.”
“This is my favorite Home Depot location, been going here for years. They always have their items in stock. They have the best selection of wood and very attentive staff, if needed. I wish all Home Depot stores were as well run as this one.”
“First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available both regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.”
“They just opened in my area, I've never been to one before. I came in to get my step-dad a tool kit. I am clueless when it comes to this stuff but the staff was so friendly and helpful. Every staff member I walked passed greeted me. A guy stocking shelves asked if I needed help (im sure I looked lost lol) I showed him a picture of the toolkit and he took me right over to it and was super nice. I hate asking for help because a lot of store associates make you feel like youre bothering them but that was not the case here. I'll literally recommend this place just based off how helpful, friendly, and respectful all their staff was”
“Ethan is a very competent technician and dedicated to ensuring the integrity of the services he performs. Even at the end of a work day, his energy level was high and his politeness was ever present.”
“Friendly and helpful staff with most of your tool and gardening needs. It's smaller than your big box store but they don't carry low quality budget brands to clutter up the shelves.”
“The manager Kevin and Ellen were so helpful with my price adjustment and ensuring we got our closet organizer at the correct pricing even when we ordered it online. It took a little back and forth but we got it done. I appreciate the consideration and support to help us leave happy.”
“First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available both regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.”
“I went to this location to purchase two packages of GB Gardner Bender Split Flex Tubing 10' x 3/8" & 1/2". Upon entering the store I was promptly greeted with a genuine smile and "Hello." In fact, every team member that I encountered was friendly and asked if I needed help! This was a refreshing change from most Home Depot where the associates see a customer approaching and make a B line like a bat out of hell. Even worse, you do catch one and they are miserable, mad at the world and act as if you are bothering them! I elected to skip the self-checkout kiosks and went to Zachary, Cashier in the Pro Depot. Zachary greeted me with a nice smile and a warm greeting. He quickly entered my Pro number, processed my items and billed me out. Overall, this location has awesome team members, is clean and well stocked and organized. Kudos to all of the team members here for providing a refreshing customer service experience! I will definitely return to this location when I am in the area.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.