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“Frederick Auto Body is great! I stopped by in a whim to have them look at my front bumper. I had a very minor run in with another vehicle. I wish I could remember the name of the gentlemen who came out to look at it with me. He looked at it for a minute and then walked back inside and grabbed some type of degreaser. He polished the bumper and it looked good as new, the scuff must have been all surface level. I appreciated his help so much. For any auto body work in the future, this is my first stop! Would recommend this place to anyone.”
“Nelson Concha provided excellent service when selling us our car. He was very helpful, honest, and made the whole process easy. The dealership also offered great service everyone was friendly.
Highly recommended!”
“Excellent experience with Eric at Maryland Collision Center Frederick. He went out of his way to assist with scratch repair on my car. Top choice if I need repair work in the future!”
“We have 4 aging Hondas. Triangle keeps all of them on the road. They have resolved all of the issues we brought to them. They are always up to date on recall info and saved us thousands of dollars by alerting us to a known issue with our van. They rebuilt the engine for us, it runs great, and now we are getting a refund from Honda because we had the work done within the warranty requirements. None of this would have happened without their guidance. Can't say enough good things about their service and rentals departments!”
“Yesterday I became the proud owner of an Audi S5. My sincerest thank you to Devon, Jordan, and Audi of Frederick (Ourisman)! Perspective: last week my vehicle of 24 years finally died. In desperate need of transportation, I got a loan and began online shopping and making appointments. The first place I went to provided a horrible experience where I felt I was profiled and not taken as a serious customer (Mercedes-Benz loss, Audi's gain). The next morning, I received a phone call from Devon at Audi.from that moment on, I knew my wife and I were going to be treated with care, empathy, and respect through the entire process. Devon was nothing short of outstanding and Professional. Also, Jordan called a few minutes later to re-emphasize they genuine desire to earn my business and willingness to get me in my next car at the best price. Upon my arrival, Devon had vehicles set aside and keys ready to get us in and driving. He asked us how our trip went, provided refreshments, and talked us through what the experience was gonna be like. He took his time to walk us through all the features and differences of all the cars before, during, and after the drive. It was like talking with friends or family. Jordan also came by a few times to check on things and ensure we were at wase with everything. It was exactly what we were looking for the experience to be. When it came down to pricing and rebates, THEY DELIVERED! What they valued most was making sure we were happy and that the experience was positively memorable. It was all about the customer's needs and getting us in the car we wanted. It was never about us settling for an alternative. Even the financing rep (name escapes me right now) was genuine, friendly, and just an all around great guy when it came time to discuss maintenance packages and sign papers. These folks have probably made my wife and I Audi owners for life. Stopping here first when time come to get her an upgrade. Audi of Frederick, you are the absolute Best!!! Thank you again for everything!”
“⭐⭐⭐⭐⭐
Tyriq Harding did a fantastic job helping me get my car. He was patient, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions, broke everything down clearly, and made sure I drove off feeling confident in my purchase. If you’re looking to buy a car, definitely ask for Tyriq he’ll take great care of you!”
“They are the nicest people I’ve ever known at a parts house. I’ve never had a part that I couldn’t get out of this place. They go above and beyond to get whatever I need.”
“Daryl was great to deal with. His knowledge and Customer service were Amazing. He was patient with all my questions about the Escape Hybrid Plug in. Test drive was good with a steep hill to show the power all the staff treating you like Royalty with such respect that I find rare today. Even the Finance team was easy to work with.
Thank you Frederick Motor Company.”
“Wonderful group to work with. Hanna, Chris, and Ken were top-notch. I came to them with a difficult situation and they came through and worked me in. Can't recommend them enough!”
“Some guy swiped us and we had to get work done here through GEICO. We had a great experience with them. Mary was informative in the processes and measures that were being taken to take care of the repairs. She kept me updated and kept me in the loop and we even got the car a day before the projected date. Thank you and keep up the good work! We believe in sharing good work so we'll let our neighbors know.”
“I backed into my garage door and scraped my car to the metal, but the amazing team at Fitzgerald Collision Center were top notch from start to finish. Scheduling and in shop time were super easy to setup and confirm. I received text updates on status at all phases of the repair. The finished work looks factory flawless, so 5 stars all the way.
This was on a Soul Red Crystal Mazda Miata which is a very complex paint to work with, and it looks perfect.”
“Excellent customer service. Coty and Kassidy are very professional and know their truck bodies, snowplows etc. The mechanic RJ has a lot of pride in his work also. Thank you for a great experience highly recommend.”
“Moe Makadji was awesome. Very nice and polite. Very knowledgeable and very helpful. He did everything possible to help us and earn our business and sale. He is a great sales person and we would definitely recommend him to anyone and everyone. Adding to this, our first salesperson in this used car purchase was Terrance Carmichael. Terrance helped my wife and I when we first came to Darcars Toyota looking for a used AWD vehicle. He was Great! Very friendly, very helpful and very knowledgeable about all the features on the vehicle we test drove and answered all our questions so we could understand. We liked the vehicle we test drove but still wanted to shop around before making a decision. We returned to Darcars after looking at several other vehicles. Terrance was with another customer , that's when we met Moe who stepped in to help us. Both of these guys were incredible! So nice, so friendly, so helpful , never pushy in any way. Dealing with both of them was such a pleasant experience. Yes we bought the vehicle, it's very nice and we feel we got a good deal but it was the hard work, the kindness, the knowledge and the friendliness of Terrance and Moe that made this sale. I would definitely buy another vehicle from either one of those guys. They both are a huge asset to Darcars Toyota. Great job to both of you! One last shout out to the detail crew at Darcars Toyota. The cleanliness of this used vehicle was exceptional. We went to multiple dealerships, looked at and test drove multiple vehicles. None were as nice and clean as the one's at Darcars. Great work, it really helped in making this sale!”
“I went in for a new battery and both people working addressed me, which was pleasant. Robbie ended up helping me test my old battery and install the new one without breaking a sweat. Insanely good dude - highly recommend this location for service alone.”
“Staff are friendly and service is quick. Wait time is something to be considered obviously when you have good service, right. Try to be there early and be first person in line, you will be happily on your way less than half an hour.”
“Willard at Frederick store was exceptionally good! He suggested the right part. He came out and helped me with installing wipers in bad weather. Employees like him are company’s assets.”
“We had a great experience with this dealership. Juan was an absolute pleasure to work with! He helped us tremendously with the process of selling our truck. He went out of his way & made this process as smooth and easy as it could have been for us. It was obvious he cares about his customers as he made every effort to get us a rental car while we were in the process of finding a new vehicle. We appreciate his professionalism, kindness, attentiveness, care & honesty. We were very impressed with his stellar work ethic and highly recommend Juan to help you out with whatever you may need.”
“Exceptional service on every level! As one of those people who doesn't know anything about cars, it's overwhelming and nerve-wracking to have to deal with anything related to my car. I don't know what I need and don't need and I worry about being taken advantage of. I honestly cannot say enough good things about my experience with Zamora's. It was a truly delightful experience from my first phone call through picking up my Palisade (which looks brand new!). Every single person I dealt with was kind, knowledgeable, patient and helpful. They even dealt with the insurance company and Enterprise to bring the rental car to Zamora's. The communication throughout was proactive, clear and transparent. There were no surprises, they never dragged their feet, the work was done right and done on time. I truly felt taken care of and I cannot recommend them highly enough!”
“I have dealt with Ron on difficult items and I have referred others to him as well. He will not sell you an incorrect or inferior part. I understand that he is kind enough to accept returns no matter what the situation. At least I think so, nobody has ever returned anything that I know of and we all have been super happy with everything. Everything as described or better, well packed, shipped fast.Maybe most importantly he is a really nice person with outstanding core values.You can't go wrong here. This is Mike Green. Many of you know me and my cars.I don't recommend anyone easily. This one I do highly recommend.Thanks!”
“Clear communication, great customer service, great repair work, didn’t try to sell us things we didn’t need. What more could you ask for? I would absolutely use their services again.”
“I have used fleet pride in Frederick Md to make driveshafts for all my drag cars and street rods...they always take great care of me and usually have my driveshaft done in one day.”
“The person at the desk was very nice but the cost of parts were more than what I could get elsewhere. Also they don't sell name brand parts so I'm less sure what the quality is.”
“Outstanding place to take my MINI! I'm never worried about them, they've treated me and my MINI well through the years. I recommend these guys to everyone. Thank again for stellar work!”
“great place to get what you need! Mo and Kevin got me the part I needed and provided great customer service!! I had a great experience at Napa today thanks to them!”
“I had an amazing experience at Kia! The entire team treated me with professionalism from start to finish. Everyone was super helpful and made the process easy and enjoyable. A special shoutout ADO PITT — he went went above and beyond to make sure I was comfortable and happy with everything, excellent customer service. Definitely recommend this place if you’re looking for great service and friendly staff!”
“Just recently picked my car up from this place and I am super happy with the results and the level if service I have received. From informing me as soon as everything was done to the updates that I got, I knew pretty much everything that was going on with my car. It looks beautiful and brand new(honestly better than when I got the car) so I’m happy with the quality as well! Great people and love the experience! I hope nothing else happens but if it does I know where I am going! Thank you guys again!”
“Had a great experience with Daniel. Great customer service and very knowledgeable. I purchased my daughters car from him last year and came in to see Daniel when I needed a vehicle for myself. Highly recommend ask for Daniel!”
“Thank you to Rob and Jake in the Service Dept on Sat, Oct 25. I truck a Deer on Saturday morning on I-70 while on my way to PA to visit my daughter. I stopped in the Service Lane with my Ford EcoSport to ask for a quick assessment to be sure I didn't have any Radiator damage. There were no warning lamps on to indicate there was an issue, but I wanted a 2nd opinion. Rob didn't see anything of real concern and had Jake a service tech take a look as well. Damages appear to be cosmetic for the most part . They taped up my Bumper Cover and Headlamp to secure them for my travel. Thanks so much to you both for you assistance especially on a competitive brand (FORD).
Regards, Carroll Hogan”
“The tinted glass made it look closed, but they were open. I was able to get a small quantity of paint mixed up to fix a chip on my car. The person working at the time was pretty helpful in answering my questions and getting me the supplies I needed for the job.Lots and lots of parking available! I'm happy this place exists.”
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“After a very frustrating and disappointing drive to Pennsylvania on the hunt for a very specific transmission we were able to locate Stokes which was very accommodating and helping us getting the transmission that we were after I am very grateful for the gentleman that I spoke to on the phone he was very helpful and very knowledgeable and was able to assist us in a very timely manner I am forever grateful for your service thank you again would highly recommend to anybody in the southern PA Maryland area”