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“Melody took my varied schedule into account, and took the initiative to decide to help me with my tech issue while I was available. She then stayed with me, and the issue, for about an hour, until it was discovered and fixed. This service was provided with grace and good humor, I could not ask for more!”
“My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called Computer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!”
“My computer died out of the blue, it wouldn’t power up and would turn my power-cord dead when plugged in.The issue was diagnosed, fried mother board, they offered to either get a replacement computer or to take out and back my hard-drive up. I opted for a replacement (same model and capacity), since it was a few years old, I had a fully functioning machine (as if nothing had changed) within a few days.I’d recommend them every day of the week and then some.”
“Came to this company to get a hard drive upgrade. I had Kenny as a point of contact and he was great. Very friendly, very informative and he even came out of his office to look at some pictures of products I took on my phone to help me decide on what to purchase. Highly recommend this company for your computer needs. I'll definitely return if I need to. Customer service amazing.”
“I was too lazy to diagnose and repair the system I just built (no power), so I handed them the pc, and they repaired it and did great cable management for a reasonable price.”
“When I was young (50 years ago), there were a lot of appliance stores. Circuit City comes to mind. There are still a few left, but Best Buy has the biggest market share in this area. Besides all the computer supplies, they have their Geek Squad to assist qualified buyers. Tv"s to microwaves. They have it all.”
“Excellent sales person, Perry. Very knowledgeable and personable. Fastest I have ever made a decision regarding a kitchen appliance. The rest of the staff that I interacted with were friendly and helpful. Would highly recommend them when purchasing a kitchen appliance.”
“Knowledgeable, Honest, and experienced - this guy has been in business for over 25 years he has supported Gov't agencies and Medical Practices. He knows and maintains customer networks, upgrades OS's, and upgrades computers of all kinds. He used to build his own computers until it became cheaper to buy from the Big 3.”
“I didn’t have a appointment but the gentleman was able to help me without one. He was very knowledgeable and helpful. Unfortunately I forgot his name, nevertheless give everyone at that location some recognition because every tho it was busy everyone was pleasant and accommodating.”
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“My laptop keyboard stopped working this weekend and I brought it to PC retro shop 2 hours before they closed. The owner Nestor had amazing customer service and fixed my computer before they closed and charged me a very reasonable price. Moving forward, They will always have a costumer in me .”