“6/24
Ryan was super helpful in reaching out to me to resolve the issue in the rent spike, while he said that its Self Storage Plus's business model to raise rates, he worked out a reduced rate that I was willing to accept. I'm hopeful this is the last increase.
6/23
The unit has been perfect for the last few months however..
After less than 6 months I received a notice my rate was going from 146 to over 200 a month. I would be cautious renting from a place that raises rates.”
“I was greeted with a friendly 'Hello!' upon entering the facility in Waldorf. Antwan was very helpful! He helped me with opening my unit and even swept out some debris right inside the door to my unit, since my unit is an exterior unit. He went above and beyond. Thank you Antwan :)!
Best regards,
Crystal”
“Very clean facility and employees are nice and resourceful. Can’t lie, the bathroom was extremely clean for what I was expecting, (Zero hate. It’s kinda just assumed the bathroom isn’t the most maintained thing in a storage facility) down to toilet seat protectors. The employees are very respectful and there for you!”
“Excellent customer service. James, the Manager, is very accommodating, willing to assist if there is an issue, and discusses promotions on an ongoing basis. The facility is clean and well lit. I always felt safe even after hours and on weekends.”
“Great place ! Friends store there cars here and they are very accommodating. They also just hosted a car meet and It was a wonderful turn out . Hope they do more !”
“This was my fourth interaction with Kwame over the years at Extra Space Storage, and once again, he exceeded my expectations. One of the things I appreciate most is his consistency. Every time I’ve worked with him, he has been the same knowledgeable, professional, friendly, and customer-focused manager.
Kwame takes the time to understand exactly what I need to store and always provides recommendations that are on target and tailored to my situation. His expertise and efficiency make the entire process smooth and stress-free, and he never makes you feel rushed or pressured. Instead, he equips you with the information you need to make the best decision.
Beyond his professionalism, Kwame has a genuinely kind and pleasant demeanor. He has a beautiful spirit that makes every interaction enjoyable and leaves you feeling valued as a customer.
The facility is always exceptionally clean, organized, and well-managed, which reflects the pride and care he takes in his work.
It’s rare to encounter someone who delivers such consistently outstanding service year after year. Thank you, Kwame, for your dedication and excellence. You are a tremendous asset to Extra Space Storage, and I highly recommend this location to anyone looking for outstanding customer service and a well-maintained storage facility.”
“I came to them because I had a bad case of mold in my car. Saw me the same day as I desperately needed it. Took about an hour and the car seat and carpet looked brand spanking new! Very affordable as well. He is also mobile so when he had to come through to finish the job, he came to me, worked with my schedule and is a man of his word. Even gave me a complimentary wash on my car for how long the wait was. Overall very pleased with his work ethic and service and will for sure be going back to him for a full detailing. ?”
Open 24 hours
12120 Pierce Rd, Waldorf
Self Storage
“I had a wonderful first experience with Public Storage made possible by Stefon who was in the office. He was very respectful and extremely helpful. Hats off to him for making a pleasant experience”
“Thanks to the entire staff and management! This has been a great experience from the time I walked in to set up a reservation for a unit, all the way throughout the day I had my household goods placed inside my unit. Genuine hospitality! I appreciate you Mary-Joe and Mike!!
Thank you, from a service veteran!”
“We've used Economy Storage for at least 10 years and never had an issue. The facility is clean, safe, and Robin is a wonderful manager. They work with you, and enable you to have the freedom to access your belongings at any time day or night. Highly recommend using this storage facility.”
“5 stars across the board in terms of service, value, and quality. Whether I call or visit in person, the service is incredible! I haven’t been able to find a better value for storage in Charles County with the same level of service, security, and pricing. I love that it’s simple, no gimmicks, and easy pricing. I also live out of the country, so knowing that my items are safe and I can always reach someone when I call gives me peace of mind. I’d recommend them and I hope they stay in business for many, many, many, many more years.”
“I had two units here for years. They have cameras posted on the whole property which is nice. When I was looking, this place locally had the best prices in the whole area. I haven’t priced that in months, but I assume they keep their rates relatively low. 24/7 access. They communicate very effectively to keep you from getting locked out of your unit. Never any issues.”
“Charlie and Josh made my experience with Extra Space very pleasant. Very professional and helpful. Charlie went the extra mile in assisting me to make sure I was taken care of. She was the sweetest. I appreciate the genuine care and help I received at the Extra Space Waldorf location. They’re simply the best!”
“Waldorf Maryland Self Storge the staff is very professional. I have done business with them for 13 months I never ran into any problems with the company. I truly believe they are the best when it comes self storge they are very reasonable. And they take care of your belongings. I would say they ate trust worthy. I would recommend waldorf Maryland self storage too any one.”
“I needed to find a storage unit on very short notice after unexpectedly being gifted some electronic equipment that I simply couldn’t turn down. I rented a U-Haul, picked up the equipment, and only then realized I had no plan for where to store it.
After spending hours loading and transporting everything, I began searching for storage facilities and came across CubeSmart shortly after midnight. To my surprise, I was able to reserve a climate-controlled unit online, complete the paperwork electronically, set up my account, and have access to my unit by 6:00 a.m.
The entire online rental process was quick, simple, and hassle-free. When I arrived that morning, the facility was clean, well-maintained, and comfortable.
I’m a very satisfied customer and would highly recommend CubeSmart to anyone looking for a clean, secure, climate-controlled storage facility.”
“I am a tenant with Southern Storage. Staff is friendly and very professional. My stored belongings remained intact. No evidence of any type of infestation. Great storage facility!”
“I was fit in the schedule the same day! So thankful for MB Trucking & Moving willingness and integrity.The movers were very polite and did what they needed to do very smoothly.”
“Anthony and Marcus did a great job assembling my items and moving everything into the house safely and efficiently. I had a terrible experience with the moving company I was assigned on the front end of my move and A-Whisco exceeded my expectations.”
“Very helpful, very good prices I needed one, cause i moved into a new rental room and I needed a unit of my stuff lady helped me on the phone they gave me a lock I gave it back and they didn't charge me.
They're about 5 minutes from the house and I would do it again when I need something so God bless and thank you”
“Thank you iStorage for amazing service. You made the process of renting the storage unit online a breeze. Thank you so much Ms. Dana for your phenomenal customer service and support. I look forward to working with you all!”