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“I love going to the store. They have a lot of great things and the employees there are very excellent and customer service even when I can’t go upstairs someone comes down to help me to make sure I have the right thing I like to thank you👍🏽”
“I’ve purchased a ton of paint from this Benjamin Moore and It’s always been a great experience. Their customer service is top-notch and a huge shout out to John in particular! The street was recently blocked off and I had purchased over 20 gallons of paint to pick up. I was able to find parking a few blocks away and John loaded them up in a cart and brought them directly to my car and helped me load them up. Now that is Outstanding customer service and it truly made my day.”
“Frager's is the best hardware store in the Washington, DC, metropolitan area. I only needed a couple of screws & a washer, yet a Frager's staffperson spent as much time seeking the right screws as if I was buying something really expensive.”
“The nicest folks. My dog is obsessed and I’ve always been impressed with their customer service. Much more than a hardware store as well. I’m always pleased with how often they have something that I otherwise would’ve bought online.”
“My recent visit was made noteworthy by the exemplary service of your staff. Robert assisted me in locating specific components with a level of thoroughness and alacrity that is truly commendable. His expertise ensured that my requirements were met without delay. Additionally, the pleasant demeanor of the front-desk attendant added a layer of genuine hospitality to the experience. It is clear that your team prioritizes both technical proficiency and client satisfaction.”
“It's a small jar but a little goes a long way! I'm having fun trying it on different colors to see which I like it on most. Excited to redo furniture next! It's so pretty!”
“These guys are the best! I have not done much painting around the house before and the staff helped me with picking out a color and getting me set up with the equipment that I needed to get the job done. They were so knowledgeable about their paints and didn’t just automatically suggest the most expensive paints, instead they talked through what type of room it was, etc. to find the best paint for what you were doing. I will never go to a hardware store for paint again. Benjamin Moore is by far the best place to go for all of your painting needs!”
“Went to get the touch up paint kit offered by our builder. They only had one of the two paint colors/types and I had to ask for the brush that comes with the kit. Otherwise..Pleasant and quick service.”
“Came in for supplies to complete a few home projects and Mareva was an absolute God-send! I'm a rookie and had quite a few questions that she was able to answer and point me in the right direction.”
“My dealership sent me to Pro Colors for a pint of custom touch up paint - they were super thorough and paid attention to detail making sure they got an exact color match. I felt really welcome and very well taken care of - highly recommend !”
“Website was helpful with color choices. Once in store all the staff was helpful in finding the colors we desired by numbers. Being able to purchase samples and see then on our walls!”
“One of our absolute favorite paint shops in DC. The staff is incredibly helpful and knowledgeable, and the shop carries a well-stocked, thoughtfully curated range of products. Highly recommend.”
“This store has it all everything from home interior paints to outdoor traffic paint. They also sell Graco tips and other tips for airless striping machines. If you need it they got it or can get it in a couple of days depending on what you need.”
“Great paint store knowledgeable for contractors. Home owners and DIYers be patient it's a commercial paint store not the basic Sherwin Williams. They are geared more towards getting you the proper product for your paint application”
“Incredibly helpful staff. Was able to help me with duplicating a paint color I needed, gave some great advice, and found me the best price point. Definitely recommend!”
“Went here for a specific type of paint. The guys were very helpful, set up an account for future orders and offered me good advice. I would highly recommend PPG Paint Forestville.”
“I had a great experience coming here. Especially getting knowledgeable feedback from Jalen - he was very helpful providing tips on how to fix and what to use for my DIY project. I came here a bit nervous and left feeling confident and hopeful. Thank you again Jalen ??”
“I've been to this Pittsburgh paint store probably 15 times. They've got a very good stock, their staff seems to know all the stock, and only once have I been gone in and not been able to get exactly what I wanted. They also do a nice job with delivery. Give him a one-day notice and you'll have the goods right where you want them when you want them. Pittsburgh has been a good company for me to deal with I've been very happy with the business relationship definitely two thumbs up”
“Absolutely love this location and I have been shopping here for easily 15 plus years. Leon and his team hav assisted us with countless projects that have gone as smooth as the paint itself. Thanks to all of you for helping us succeed!”
“Very clean store and plenty of staff. Dedicated parking right in front.
I spoke with Stephen on the phone this morning and he pulled the paint and mixed it while taking my CC info and looking for a coupon for me! This isn’t the store closest to me, but I might go back for my big spring project in May because the staff seems on point.”
“This particular store is always well stocked. The Associates are knowledgeable about the paint and supplies. They treated me in a courteous and professional manner.”
“Hello everyone I’m going to share another great experience, another Sherwin Williams paint store. A few days ago was at this store and got held by Carey and Dmetrius this 2 gentlemen were very knowledgeable and very professional. They answer every single one of my questions, and believe me I had bunch of questions.
The reason for my visit at the store was because I needed a miracle paint match for a job that requires extreme professional finesse with a factory finish look additional preparations had to be done, before the paint but my focus on this review is the quality of products that was offered to me and the service that was given to me during my time at the store.
While Carey was working on that miracle paint match Dmetrius was helping me with information on other paint item
Carey and Dmetrius can thank you enough for all your help.
This gentleman made this miracle job happen.
Just so everyone can see what I mean by
professional finesse with a factory finish look I have add pictures of the final product
Would like to give a special, thank you to the management of the store for the training that was given to them too…. Thank you
Ps….
I had 3 more visited to this store and each time and Carey and Dmetrius great on the customer service experience
5 ⭐️⭐️⭐️⭐️⭐️ Carey
5 ⭐️⭐️⭐️⭐️⭐️ Dmetrius”
“The salesman was very helpful in helping me locate necessary equipment to paint my apartment. The manager carefully changed the colors of two cans of paint that I had bought weeks earlier instead of charging me for new cans based on my change of mind. It took him some time, but I was not charged. The products were as satisfactory as the excellent service.”
“EVERY time I go into this location, I receive exceptional service.
While I’d rather go to Lowe’s and save a few bucks, the excellent service I always get from the staff makes the higher prices totally worth it. I never have an issue with spending money on high quality service and products.
I always get both when I go here!”
“I have chosen Sherwin Williams primarily due to the exceptional team and outstanding customer service they provide. Ever since I established ADC Construction here in DC, I have been relying on SW for my business needs. They have been instrumental in assisting me with numerous projects, especially when it comes to sourcing special paints that may be difficult to find on my own. Previously, I used to visit the Franklin St store, where I first had the pleasure of meeting George. George's presence truly set the standard for the level of service I have come to appreciate from SW. When George transferred to the store near H St, I made the decision to relocate my business to this location as well. Compared to my past experiences at this particular store, which were not always satisfactory, I have noticed a significant improvement in service and overall experience with George at the helm. I am eager to witness the continuous growth and enhancement of this store as I continue to be a loyal customer.”
“The customer service here is spot on. We just moved to the area and are painting the house. Every time we have been in, the staff has been super friendly, and amazingly helpful. I can not say enough about the staff. Knowledgeable, insightful and full of creative solutions for painting projects. Skip the hassle of the box stores and come here for a better paint and paint supply shopping experience.”
“I'm very grateful to Miller for all his help this morning. He was able to help me sort out a challenge I was working on and was gracious and friendly at the same time. I really appreciate this Sherwin Williams”
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“First of all I want to mention Stefan, this guy has the most positive vibe, it is infectious. Super pleasant,organized, professional. He needs to be a corporate trainer for warehouse shipping and receiving across the nation. Got me in a door immediately and started unloaded, said he would have me done in 30 mins, all with a smile and positive attitude. Stefan is an asset to BM and would love to come back here anytime.
The place is cleanvand organized, plenty of room to maneuver. Chock your wheels and remove the red airline and Stefan will hook you up. Thank sir for a great job and for putting a smile on my face!
PS. I've hauled loads with other BM facilities and they are always super professional and pleasant, Stefan was notches above the norm.
Dave Benefit Trucking #1480”