Budget Car Rental offers a convenient location with friendly and professional staff. Customers appreciate the efficient service, especially when they complete pre-check-in before arriving. Many reviews highlight the excellent customer service, noting staff members who are kind, accommodating, and even provide discounts or upgrades. The vehicles are generally well-maintained, with most being clean and new. However, there have been occasional lapses in cleanliness, as one customer found an apple core in their rental. Despite this, the overall experience is positive, with seamless checkout processes and timely returns. Reviewers praise individual staff members for their exceptional service, even in busy situations, and suggest that their hard work should be recognized. Budget Car Rental is recognized for its commitment to customer satisfaction, making it a favorable choice for travelers.
I actually love 🚗 Budget Car Rental was the only Car Rental that wouldn’t let me drop it off at another place in another state with only a small drop off fee. Where the others were charging over $100. 😮 Thank you too the super nice and friendly staff
March 2025
Excellent service and very efficient! Handled multiple customers very effectively.
January 2025
The 2 ladies that assisted my husband and I (on 1/30/2025) were very pleasant, patient and provided exceptional customer service. I did not get their names, but I was thoroughly impressed with their service.
