“The friendliest people work here. Especially Tracy and Pierre. Excellent customer service. Tracy is the friendliest person. She made me smile with the joy when she checked me out. Her greeting was everything. Pierre is phenomenal. He literally got my 2 office chairs, put them on a cart, wheeled them to the front where they were waiting for me after I shopped. Then he put them in my car. Unbelievable. I was so appreciative. I’m always happy to go to this store and especially happy it’s in my neighborhood.”
“Sam and his team were fantastic! They were easy to communicate with, knowledgeable, helpful and professional. We had a lot of windows to cover and Sam steered us in the right direction for each room, not overselling us on the most expensive blinds, but giving us what we wanted at the best price point. Blinds came in a timely fashion, installation was easy and Sam's installer was super organized, efficient and neat. We are extremely pleased with the result. Would highly recommend.”
“I was in need of a new bed and possibly a couch. I didn't expect much but overly high prices but managed to get a mattress and a bar cabinet at a good price. Only disappointment I had was not trying to haggle more off the sales price but happy with the deals given. I was also happy they would deliver it to my new place. Carol sent me a follow up text and I might go see what deals I can get at her new location.”
“This was our first time at the Capitol Heights location and it was well worth the time. They have a nice selection of furniture, rugs, lamps, artwork etc. The customer service was excellent ! Jay and Team are super polite and professional, were not pushy nor hovered over us which allowed us to take our time to see all of the well put together show case. Another plus is that the prices are negotiable which was fare and a big factor . We purchase a sofa, rug, and artwork and delighted to return and browse/buy again. Stay tuned for updated review.”
“Such a great store! Nice furniture. Mostly mid-century modern. Some nicks here and there on some pieces but generally in very good condition. Fun either to look around or to search for specific pieces.”
“As part of our stone purchase for an outdoor kitchen project, I contacted the Capitol Heights location regarding inventory and pricing that had already been honored by other Floor & Decor stores. My initial conversation was with Kirtley the manager, and unfortunately, it was not a positive experience at all. The manner in which the entire conversation was handled felt as though I was being given a difficult time. The discussion became unnecessarily frustrating and unproductive. By the end of the call, there was no resolution. I was given no other option... but to end the call. This is one of the locations that has the remaining stones that we need to purchase, in order to complete the kitchen project. I was furious. The following morning, I decided to call back and speak with another manager. I was connected with Toney, and the experience could not have been more different. After listening to the situation, Toney was professional, courteous, and solution-oriented. Not only did he honor the same pricing that had been extended by the other locations, but he also offered to transfer the material to a more convenient store for pickup. When we arrived, the team was friendly, professional, and worked together seamlessly to assist us. Mat/Simon were great. Their willingness to help completely turned the experience around. Every organization occasionally encounters challenges, but what truly matters is how those challenges are addressed. Thanks to Toney and the Capitol Heights team, what started as a disappointing experience ended on a very positive note. We sincerely appreciate their professionalism and customer-focused approach.”
“This lobby hobby is just as good if not better than my use to be favorite location. Well stocked & the assistance at framing exceptional. This location next door to Total Wine... a perfect combination 😍”
“I was happy My Furniture was delivered properly and set up fast Great Customer Sevice From the Sales Department to Deliver. I WOULD Highly Recommend to Others!”
“Incredible selection of carpets, clothing, and jewelery. Ran by true professionals in the field who will make sure you don't leave with merely a carpet, but a story and history to be passed down for generations. Cute store cat too.”
“Maria was excellent,they have the best furniture in the dmv; they always have very good prices,and the best customer services; all my furniture is from this furniture store; I love it;”
“I don’t go here often but when I do I question why I don’t come weekly! This store is always neat, you don’t have to worry about unorganized products everywhere. I always find good house items for cheap! I’ll go for one thing and leave with a basket full, because the prices are so good!”
“I have used McLean and Tircuit for multiple homes and projects. From window treatments, to furnishings, residential structure they have done it all for us. The owner, Sheryl, is phenomenal and the team is great too! I would use M&T for any design project.”
“I am a fan of shopping locally for my rowhome. I stopped by Salt & Sundry in Union Market and found the best home decor pieces. Whether you are a local or visitor please stop to find some beautiful gems here.”
“Drove all the way from WV to check JK Mart. The store is a gem and the owners are amazing and kind. Definitely will be back whenever I get the opportunity to do so.”
“I’ve bought mainly from their coffee sections, snacks, and bathroom decor. They have a good variety of items and I especially enjoy the coffee and browsing their clearance section. On a recent visit, I was particularly impressed by a store associate, Keisha, who showed such warm, refreshing, and personable customer service to multiple customers, including myself. At the register, Keisha and I ended up having a passionate discussion about Dubai Chocolate and next thing you know I’m leaving the store with Dubai chocolate! (by ForEva chocolate). And the chocolate was excellent. Moments like this is what makes shopping interesting and fun. Thanks Keisha! Parking is easy! Overall, I’d recommend!”
“An extraordinary sight above Ross Dress for Less! ☀🌈 I captured a beautiful 22-degree solar halo of the sun, turning an ordinary shopping trip into an unforgettable moment. The flock of birds in the background was a bonus scene. Sometimes the most breathtaking views appear when we least expect them! 📸✨ You know it’s in my nature!”
“Their bathrooms are in a hallway in the fitting room area, no explicit signs. But I found it fairly clean, high standards, probably takes care of it responsibly. Overall good quality store.”
“The customer service was great. The store was well organized no items on the floor and the employees were very patient we were greeted as we entered and exited the store.”
“Every time I visit, I can always count on the wonderful team here for help. Everyone is kind, friendly, and genuinely helpful. Whether I need assistance with a purchase, a return, or anything else, there is always someone ready to support me. I truly appreciate the excellent service from every department. I would especially like to thank Ms. Serkalem, who was incredibly helpful when I had an issue at the self-checkout. She was patient, attentive, and made the whole process much easier for me. A big thank you to the entire team, and a special thank you to Ms. Serkalem for her outstanding customer service!”
“The people that worked there so friendly and I always find good deals. I love it because it’s in my community. I can walk to it or drive and I really appreciate the employees that worked there.”
“06/10/2025-Stopped by to look for a pair of shoes for everyday use. Mostly saw Crocs, flip flops, flats, sandals, sneakers, and heel to tall! Did not find anything eye catching or suitable for everyday comfort! But all in all, I love the store! I turned my eye on dresses ? and loved everything that I touched! Lovely selection of clothing( ladies). The staff is nice and professional. The lines were not long. Security was helpful and kind! I just like the atmosphere in the store! Calm and inviting! Had a great time browsing!”
“Not the best Ross I been to but the staff was very friendly and like all Ross's you will find a deal or two if you look. For the Size 15 & 16 Mens sneakers it had basically nothing. But nice staff and the store is still around doing business compared to it's neighbors.”
“Am happy to meet Mr victor here today, he is so exceptional and very kind and polite,nice place to be would love to be here anytime any day . Thanks mr victor you are the best”
“I visited Regency Furniture and had a really great experience with them. Especially the salesperson, Ola, who was very kind, helpful, and patient while assisting me. He took his time and waited until I decided which furniture to choose, and he treated us in a very professional manner throughout the whole process. Thank you, Ola, for your excellent customer service!”
“I’ve been coming to this Ross location(13855 Outlet Dr, Silver Spring, MD 20904) for over 4years now and it never disappoints. The store is always well stocked with a great variety of items, and I can consistently find everything I need at very affordable prices. I love how organized and clean the store is, which makes shopping easy and enjoyable every time I visit. The staff are always friendly, helpful, and welcoming, which adds to the overall great experience. If you’re looking for quality items at great prices, this is definitely a location worth visiting. I highly recommend it and will continue shopping here!”
“I went to this Ross and purchased some sheets and lost my receipt. I came back the next day without the receipt and asked to speak to a supervisor, and Ashely came to help me. Ashely, was extremely patient, professional and poised to help me rectify this issue. We live in a season now where customer service is forgotten, people money, and time is overlooked, but thank God for Ashley. Rectify the issue and assured me that mistakes happen. Ross, please make it your business to honor, identify and give Ashely, a raise as she deserves it.”
“I picked up my Amazon package at here in Oct., the Amazon locker was blocked by a lot of luggages. It took me a few mins to access the locker. But, overall, it is clean. You have the chance to get awesome at Ross.”
Two familiar names now share one storefront. Bed Bath & Beyond and The Container Store opened their first co-branded location in Fort Worth, Texas, on May 16, and the concept is spreading to nearly two dozen stores in what the company calls phase one.
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.