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“I had the pleasure of working with Ms. Kaleigh for my kitchen cabinets. I got an estimate in December of 2022 and had to hold off on the kitchen renovation. March of 2024 I decided to proceed with my kitchen renovation and reached back out to Ms. Kaleigh for assistance. Ms. Kaleigh still had my previous order from 2022 and was able to make the changes I requested without hesitation. Ms. Kaleigh was extremely patient and answered the million and one questions I asked. I received my cabinets in a reasonable time frame and pick up was a breeze thanks to Mr. Abraham. I am truly satisfied with the customer service and quality of cabinets I purchased.”
“Wonderful selection, quality, and customer service. I visited multiple stone sources before selecting the slabs for my kitchen at Gramaxo. Everything in this process was practically perfect. Highly recommended. Shout out to Hugo especially.”
“As part of our stone purchase for an outdoor kitchen project, I contacted the Capitol Heights location regarding inventory and pricing that had already been honored by other Floor & Decor stores.
My initial conversation was with Kirtley the manager, and unfortunately, it was not a positive experience at all. The manner in which the entire conversation was handled felt as though I was being given a difficult time. The discussion became unnecessarily frustrating and unproductive. By the end of the call, there was no resolution. I was given no other option... but to end the call. This is one of the locations that has the remaining stones that we need to purchase, in order to complete the kitchen project. I was furious.
The following morning, I decided to call back and speak with another manager. I was connected with Toney, and the experience could not have been more different. After listening to the situation, Toney was professional, courteous, and solution-oriented. Not only did he honor the same pricing that had been extended by the other locations, but he also offered to transfer the material to a more convenient store for pickup.
When we arrived, the team was friendly, professional, and worked together seamlessly to assist us. Mat/Simon were great. Their willingness to help completely turned the experience around.
Every organization occasionally encounters challenges, but what truly matters is how those challenges are addressed. Thanks to Toney and the Capitol Heights team, what started as a disappointing experience ended on a very positive note. We sincerely appreciate their professionalism and customer-focused approach.”
“Bernadette was professional and polite which is important to me. She took her time and went over all the details, choices an assisted me with savings that were available. This is my 2nd time at this location and would recommend anyone in the DMV area to check them out. Ask for Bernadette!”
“Excellent service, found everything I wanted for home cooking and spent less than expected. Whether it’s the best kitchen supply in the world is to be seen, but certainly the best I’ve come across”
“We reached out to Affordable Home Improvements, LLC after a few things around the house started needing attention all at once. Instead of pushing a big project, they helped us focus on what actually mattered first and kept the plan simple.
The work was handled over a couple of days, and the crew kept things moving without making the house feel like a construction zone. They were easy to communicate with and didn’t leave us guessing about progress.
By the end, everything looked more put together, and the experience felt a lot more manageable than dealing with other contractors we’ve used before.”
“The five stars are for my salesperson. Service would get a two-star. I bought a refrigerator, oven and dishwasher from Paul Walterhoefer 2 years ago. He helped me select appliances for my kitchen remodel. My review does not reflect my service experience. June 2025 my freezer started icing over. it also affected the refrigerator and started freezing produce and other items. I have had the service department out numerous times (at least 7 times) to replace many different parts and the last time they came out with a part that they replaced first it back in June. I called Paul very frustrated. he looked into the issue and the same day he got my refrigerator replaced. Paul cares about his customers even after the sale. Service text that came out could learn customer service from Paul.”
“I had a great experience working with Shamsi at Marmara! We were looking for a kitchen countertop for our small condo kitchen, and while most other places we looked wanted to charge significant fees for working on such a small project, Shamsi had no issues whatsoever. We ended up getting a beautiful quartizite counter which was way nicer than the other quarts slabs we had seen in our price range. Couldn't be happier with it!”
“I am a fan of shopping locally for my rowhome. I stopped by Salt & Sundry in Union Market and found the best home decor pieces. Whether you are a local or visitor please stop to find some beautiful gems here.”
“As a contractor, we have had a lot of issues in the past with granite installs (scratches, uneven countertops) with deplorable material (not using the correct caulk). They did 2 installs for us and both countertops were installed to the best of quality. When there was a hiccup (a small imprefection), Edgar (the manager I think) got on the phone with me to resolved it quickly while even giving me the option of returning the entire countertop. We really appreciate that sort of communication and urgency. They also allowed us to send a custom sink over at their warehouse to be measured properly for the second install. We will definitely be using for our next builds.”
“After a stop in Home Despot and Lowzzz (both wastes of time) and a visit into Annie's Ace (usually solves the problem but not today) I stuck my nose in here to see if they help "regular" folks.They do. I was in and out in under a minute with the part to fix my three-day-old problem.*sob* I love you.”
“Masterpieces provided the granite for my parent's recently renovated kitchen. It looks beautiful and they made the process so smooth, going above and beyond!”
“They have enough room to turn around but they lack of signs to where’s the entrance where to park to check in. I end up getting in the entrance the GPS show and end up stuck at FedEx. It was tight to get out. I got it marked for you guys on a pic to where the entrance is.”
“I've been to this location a few times to make purchases. As a female, I knew what I was going in to get so no help was needed, but the associate that I had interactions with was very cool. He was there on each of my visits. We shared a laugh and kept it moving. Great customer service. Thanks Guys”
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“My countertop installation was a very rewarding experience. The cost to install my granite countertop was reasonable. Everyone including the installers were very knowledgeable, professional, and respectful. The installment took place less than a week after our final agreement. They work fast and are very reliable. I would recommend KNC for countertop installations.”