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“Kiya was such amazing . She helped us complete our reservation for location in oxonhill because no one was there to help us move in and we had to come to another location for help , she's so awesome and made my move in so easy .”
“Assistant manager Bree was great, very knowledgeable and helpful. She was able to get me set up in less than 10 minutes. Facility is clean and easy to navigate. Would recommend!”
“Erika was very helpful and knowledgeable in helping me select the best storage option for my budget. The location is perfect. I am able to enter and exit with the code and safely access my belongings.”
“Thank you Dymond for being kind and for assisting me with all my needs. Very helpful !
Clean environment and very professional!
Thanks a lot Nachelle”
“I went to extra storage lanham and had a great experience with Ms D she was great help getting our app situated and back working and help us get in to the gates when we had trouble excellent service”
“Sonya is the best my husband and I was renting out a storage unit. She has been the best when I come to pay My monthly fees she always smiling She’s very respectable never has given us a problem she needs a raise ASAP for great costumer service”
“Erin at the public storage off Branch Ave was a God send. Not only did she stay after hours to help us but she went above and beyond to help in a stressful situation. Thank you so much again for your help”
“Olympia is the best. It was incredibly easy to work with their management to get an estimate and line up the moves and the movers that showed up were very careful with our stuff. I highly recommend Olympia.”
“Thank u Reyna and Julie for all your help. When ever I need their assistance they are there to help. I highly recommend Smartstop Self Storage on Forestville Road to everyone I know. 5 Stars.”
“She’s always polite and willing to help with any situation regarding my storage. She also have some excellent customer service. Thank you for being the best of the best”
“Thank you Denna you was so helpful during my paperwork, I highly recommend, the service is phenomenal , the property is kept exceptionally clean! Doesn’t get any better!!”
“Tuesday
November 5
At College Park ExtraSpace storage facility, I got great help from Curt and Apri [sp?].
I first went to the facility and was helped by Apri. I knew, and informed her, that I would not rent a storage space that day. I was just looking for information about the facility and units. She was a great help: well informed. I knew that it was very likely I would return to rent a storage space at College Park facility.
A week later, I returned to rent a storage space. Great help, good explanations from Curt. Curt patiently helped me to look at several different storage areas before I chose one. Like Apri, personable and well informed.
Two great reps for ExtraSpace. I will certainly recommend the College Park facility to anyone looking for a storage space.
TJN”
“I just opened a new storage unit Friday August 22 Kristy was so helpful, she explained pricing information sizing information that would best fit my things, she also let me know about my monthly payments explained to me when they are due, over all she was the best you don’t have many employees that will go above and beyond and she did just that and for that I am grateful. Thank you all”
“Kiya's customer service at this public storage facility is truly exceptional. She attentively listened to my concerns, answered all my questions, and exceeded my expectations. I am thankful that she was available to assist me today. Kiya, thank you for brightening my day with your kindness and empathy.”
“I have used your facility for several years! I was and still am impressed with the cleanliness! However, your price increases I find troubling! I have downsized twice because of the increased!!!”
“I have been very satisfied with my use of this facility. Janece on Forbes Ave. is very helpful. She is more than cordial she always greets you with a smile. Her presence is definitely comforting to me and I’m sure others well.
I can not do this review without giving Pedro his praises as well. The two of them love their jobs and it is evident with their mannerisms and willingness to help the customers. Thank you Janece and Pedro for your excellent customer service skills.”
“I can’t say enough good things about this storage facility! From the moment I walked in, I was greeted with warm smiles and top-tier customer service. Nichele, Tina, and Blendine made the entire process incredibly easy and stress-free.
Nichele was super knowledgeable and helped me pick the perfect unit for my needs. Tina made sure I understood all the details of the rental agreement and answered every question with patience and kindness. And Blendine? She went above and beyond to make me feel welcome—truly a breath of fresh air!”
“I did a small move recently (from a 2bd to a 1bd) and Bookstore Movers went above and beyond in all details in the move. They were speedy in loading the truck, made sure all of my furniture was securely wrapped and overall a pleasure to work with. Their prices were competitive compared to other moving companies. Would recommend the for anyone looking to move!!!”
“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“While renting at the facility located at Gallant Fox Lane, I found the Staff very knowledgeable of all aspects of the rental and billing process, able to answer my questions with accuracy and professionalism. Elaine, as well as other staff there were pleasant to encounter each time. There is a young gray haired man there who does the upkeep and the keeps the facility spotless so that when I am moving items in and out cleanliness is about it. Often when we use the storage facility it is a laborious chore, stressful and probably due to an emergency situation. The staff at Gallant Fox made it a much easier job. Thank you.”
“Lakita was definitely a big help in my move we need more managers like her I truly appreciate how she guided me thru the process thank u Lakita and thank u public storage”
“Ron, thank you so much for your excellent service and professionalism. My experience was seamless, informative, and fast without missing a single detail. This experience made me feel like my storage items would be maintained in the safest, most accessible yet secure environment. 10 Star ? experience, brother Ron. Thank you so much!”
“This branch is the place my husband and I were treated like royalty. Darnelle, the manager was so polite, patient, and took time to explain how the process works (we never used a storage unit before). The price is not only fair, is great for what we have. Best company we choose. 10 stars!!!!”
“I received great service from latrice, the property is really clean and she was able to answer all my important question when I rented my new unit, thanks again Latrice ?”
“The manager Jolenne is terrific she is so professional. She is always available to answer your questions and address your concerns. My customer service experience with her was like a breath of fresh air at this location. Please keep her, we need her professionalism. Thank the manager”
“I had a huge sectional, glass coffee table, and countless fragile keepsakes, and everything made it intact. They checked with me before packing my pets' food bowls. Small touches go a long way!”
“The management and staff demonstrate a high level of professionalism, friendliness, and expertise. The office environment is maintained to a high standard of cleanliness! ✨?? #Management #Staff #Professionalism #Friendliness #Expertise #Environment #Cleanliness”
“Let me start off by saying we always use public storage when we need one. I came here looking for a place I felt was secure and this place fit the bill. The manager was a serious looking woman that looked like she played no games. I was ok with that, Yet she is the sweetest thing you'll ever meet and has a straight to the point personality. I like that a lot. She seems to be about business and I respect that. I'd be surprised if you came here that you wouldn't like her too. I suggest you save yourself some money and book it online because they offer a discount that way.”
“Thank you so much for the Manger and everyone who helped and assisted me today with getting a storage unit. I am about to be leaving for Active Duty and was in a rush to move my belongings. You’ll customer service was phenomenal and I couldn’t thank you enough for your help today. Have a wonderful day!!”
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“Today, I rented a storage space at Extra Space Storage in the Largo Maryland Community. The manager was very professional and she explained everything to me. The facility with very clean! I would highly recommend renting storage space at this facility.”