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“I had an awesome experience at Extra Space Storage. Elexus was phenomenal!!! She was professional and very kind. The facility is very clean and beautiful. I got an excellent rate for my unit. I am so glad I came to rent here at Extra Space Unit.”
“Happy Day!! I would like to extend an emphatic ‘THANK YOU’ to Ms. Ginger, Mr. George and Mr. Duane for ensuring that move-in experience was flawless, seemless and stressless! The Capitol Heights location ROCKS! The facility is pulchritudinous coupled with the fantabulous amenities! I want to thank Ms. Ginger, Mr. George and Mr. Duane again for their impeccable customer service coupled with being extremely professional and amicable! Thanks for making a stressful move stress-free!! You all are awesome saucesome!!!”
“Ron was real helpful and informative about the units and pricing. Made the whole process simple as 1, 2, 3. Honestly, I feel secure keeping my belongings here, reliable service and you really can’t ask for anyone better overseeing everything. If your payment approaching or you late, he gonna call you like “hey pay your bill” ? storage paid, business as usual.”
“Rating based on CUSTOMER SERVICE - Great!
I’m unable to give 5 stars simply because I have not had the unit long enough for an honest rating. I’m hoping CubeSmart is as top tier as the staffing I’ve worked with to rent out a unit space.”
“We absolutely loved SpaceMaker! They were so responsive and helpful throughout our time with them. They were competitively priced, but more importantly, they were able to maneuver the storage container so easily into our narrow and difficult driveway. No one else could have done that. Working with them was by far the easiest part of our home renovation. We highly recommend SpaceMaker.”
“RAYMOND and the guys did an excellent job of packing me and moving me. Nothing was damaged they took care of my belongings as if it were their mother's belongings. Thank you!!!!”
“My experience with this facility has been top notch. Both associates at the front desk were polite and welcoming. Explaining everything thoroughly as requested. They were patient and very mindful of what I was looking for and needed. I appreciate both Tracy and Tania for being kind and understanding. It has been a couple weeks and they are still as awesome as when I first got here. Thanks ladies. And keep up the great work!”
“Elijah was a great help. He allowed me to see the units ahead of time to decide the one I wanted. He explained everything directly and answered all questions I had honestly. I would recommend this spot. It’s very clean here too.”
“I cannot say enough about the pleasant and helpful experience I had with Penske Capitol Heights. I had a personal move from Raleigh to Lanham and while moving itself is stressful and rarely goes according to plan, the staff at Penske eased some of that for me. From answering the phones with care and professionalism to offering suggestions to help make the move seamless to being flexible as our move plans changed I am very happy to have been a first time costumer. The truck was clean and reliable, the pricing was reasonable and the service was outstanding. At a time where I am very decisive in where I choose to spend my money I am happy to support a business that actually values costumer satisfaction and service first. They’ve easily earned themselves a lifetime customer! Special thanks to Cal and Al for being so patient and accommodating during the rental return process :)”
“The first time I came to this location a gentleman was very helpful with us picking up an 8x4 to attach to my truck. He answered all worries and concerns, even reassured and taught us quickly how to back up with the uhaul. that was around 1 September 2024.
Here again 15 January 2026, helping out my father move, got a 10ft truck and an auto transport from U-Haul Andrews Air Force base where the guy placed straps on the auto transport incorrectly, by the time we got home they we completely off . We came to this location and Tony was so knowledgeable and again reassured and replaced the terrible straps and job that was done. Definitely gave us warm and fuzzies, I feel safer and more comfortable traveling across country.
Great job team! Thank you for the excellent customer service and all the help amd patience with us!”
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“Always smells freshly cleaned and attended. ALWAYS.. Ms Ericka was sooooo helpful with information and time taken to me as an existing customer, but made me feel like a new customer? was helpful to ensure I had the right unit for my belongings. I sincerely appreciate her kindness and dedication to helping me. Thank you ever so kindly for being genuinely kind and helpful.”