Avis Car Rental
Car RentalHours:
13400 Baltimore Ave, Laurel MD 20707 Hours
About Avis Car Rental
Avis Car Rental receives consistently positive feedback for its customer service, with multiple reviews highlighting agents who are wonderful, knowledgeable, and a pleasure. Staff are described as patient, willing to explain everything well to avoid surprises, and providing top-tier, personal care. The service is noted for being fast and always on point. While one reviewer mentioned decent service and exact final charges matching the quote, some practical issues were noted. These include sub-par working conditions like inoperable air conditioning, a process requiring signing agreements before vehicle inspection, and occasional vehicle issues such as a broken speedometer or inaccurate fuel documentation. The deposit is cited as cheaper than competitors and is reliably returned. Customers report renting for extended periods without a single issue and recommend this location over others nearby, primarily due to the excellent agents. Some suggest that inventory at this particular location can be low.
Most Recent Reviews
February 2026
I have rented cars from this location, and I must say Trish is such a nice person—she makes car rentals seamless, and their cars are very clean.
January 2026
I had a great experience. I rented during the busy winter holidays and got the exact model minivan I had reserved. It was ready at my reservation time and was great for the week I rented it.
November 2025
Trishana was so kind and helpful. She sorted out every issue we had and ensured we had a great experience. I wish every rental car I will ever have to get would be managed by her. Thank you!
More Comments(55)
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