Sheehy Toyota of Laurel is praised for its friendly customer service and attentive sales representatives. Many customers highlight the professionalism and patience of the sales staff, making the car-buying process smooth and enjoyable. The service department is noted for being exceptional, contributing to an overall positive experience. Although there are some concerns about the efficiency of the pick-up and drop-off process, customers appreciate the welcoming atmosphere, including amenities like a café with entertainment. Some reviews mention occasional delays in communication regarding car orders, but customers still express a willingness to return for future purchases. Overall, Sheehy Toyota of Laurel is recognized for its commitment to customer satisfaction, making it a recommended choice in the DMV area.
Service was great. Details of repairs needed were provided. Devon King was the service agent. He was outstanding in providing my service - 5 stars for sure!
June 2026
This is the go-to dealer in the DMV. Shout out to Todd!
June 2026
Prompt, detailed service. The complimentary car wash was an great extra perk.
